Loan Opener

The Loan Officer is responsible for the daily tasks involved in opening originated loans and setting up files for processing.

• Ensuring that originated loans are set up and given to the processor within required 24 turn time.
• Return all emails and phone calls within 2 hours in professional and consistent manner.
• Assisting the processors in all aspects of loan processing; and for the initial communication and ordering of verifications, escrow, appraisals, and title. 
• Communicate directly with clients, realtors, builders, and business partners. 
• Order escrow, order appraisal, request case assignment, USPS, SSA89 etc.
• Review checklist and conversation log for direction of loan.
• Retrieve all documents and assign accordingly then verify and complete all fields.
• Keep all comments and emails noted in convo log and maintain tracking form until completed.
• Obtain initial requests for VOEs, VODs, VORs, etc., as per investor guidelines.
• Follow up with appraisers, 4506T and VOE’s until received while documenting in convo log.
• Attend regular pipeline meetings and system training updates as required.
• Operates standard office equipment to include:
• Calculator
• Photocopy machine
• Scanner
• Computer and printer
• Multi-line telephone

Qualifications

• Knowledge of Conventional, FHA, and VA loan documents, as well as lending concepts and principles.
• Ability to prioritize tasks to meet deadlines, and attention to detail is critical.
• Oral and Written Communication Skills
• Reading Skills  
• Technical Communication
• Customer Service
• Math Aptitude
• Organization, Planning, and Time Management
• Computer Literacy – Microsoft Office, Excel
• High School Diploma or Equivalent. 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit, and travel between various locations.
• Frequently required to sit. 
• Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties. Duties, responsibilities and activities may change at any time with or without notice.