Loan Operations Processor

First National Bank is a local, independent community bank which focuses our attention on the needs of local families, businesses, and farmers. For over 150 years, our premier community bank has been committed to high quality service to our customers and communities, while providing a consistent and rewarding experience for our employees and shareholders, in order to build on our tradition as “Your Bank of a Lifetime”. 

Job Title: Loan Operations Processor

Reports to: Chief Process and Innovation Officer 

Job Summary: A Loan Operations Processor supports the Commercial, Residential, Consumer and Credit Card teams in processing loan documentation while also servicing existing loans and credit cards.

Primary Responsibilities: 

· Accurate Preparation of Loan Documents

o Hands-on processing of a loan from application through closing.

o Help scheduling of closings.

o Input on the core processing system.

o Follow-up on closing documentation and archiving of documents in bank’s storage systems.

· Maintenance and review of data on core processing system

· Balancing and report review, including required Government Reporting  

· Insurance Tracking – payment/follow-up (telephone and/or letter)/documentation

· Property Tax Tracking – payment/follow-up (telephone and/or letter)

· Accurate file maintenance – at inception and on-going

· Telephone contact with customers, lending officers and other staff members.

· Adhere to all applicable Compliance regulations.

· Help maintain applicable procedures.

· Controlled tidiness of personal workspace and department in general.

· Any other duties/responsibilities as assigned from time to time.

· Occasional limited Saturday hours coverage is required.

· May be required to become a Notary.

 Skills or Qualifications: Must be a self-motivated and focused team player. It is important to possess excellent verbal and written communication skills along with the ability to work well with various lending officers and external loan services vendors. Strong Attention to Detail, organization skills, ability to work in a fast paced environment, handle multiple tasks, proficient with MS Office programs and computer savvy, willingness to learn and adapt quickly, knowledge of basic accounting principles. Familiar with bank documents. EEOEducation and Experience: High School diploma or equivalent required. Associate’s degree or higher in appropriate field preferred. Previous banking experience highly preferred. Essential FunctionsThe employee must be able to perform the following essential functions, with or without reasonable accommodation:

• Perform      the primary duties of the position accurately, efficiently, and      independently. 
• Maintain      regular and reliable attendance. 
• Report      to work as scheduled and work the assigned hours. 
• Remain      awake, alert, attentive, and able to safely perform job duties throughout      the scheduled workday. 
• Exercise      sound judgment while performing assigned responsibilities. 
• Communicate      professionally and effectively with customers, coworkers, management, and      third parties in person, by telephone, and electronically. 
• Maintain      confidentiality of customer and Bank information. 
• Comply      with all Bank policies, procedures, regulatory requirements, and security      protocols. 
• Maintain      accuracy and attention to detail while performing assigned duties. 
• Adapt to      changing priorities and perform other duties as assigned.

Physical Requirements: This position requires a high degree of mobility. May be subject to prolonged sitting/standing, frequent use of hands and upper body to manipulate/grasp objects/branch equipment, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, lifting of 1 – 15 lbs. Must be able to travel by vehicle to branches/meetings/seminars, and so forth.