Loan Operations Spec

Job Description:

Job Title: Loan Operations Specialist

Location: Topeka

Employment Type: Full-Time

About Capitol Federal

At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.

Position Summary

We’re hiring a Loan Operations Specialist to support our Loan Servicing Department.  This position is primarily responsible for processing of new and existing commercial loans. Also processes new and existing installment loans, mortgage loans, and lines of credit. Assists the Commercial Operations Supervisor in executing the Bank’s commercial loan activities in accordance with established loan servicing objectives and philosophies.

Key Responsibilities

The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.

• Participates in all commercial loan operational functions of the loan servicing department. Boards new loans, processes loan payments and payoffs and escrow disbursements, and completes collateral perfection and release procedures. Researches issues and responds to inquiries from customers and Bank employees regarding commercial loan servicing matters.
• Participates in mortgage and installment and line of credit servicing activities for the Bank’s non commercial loan portfolio. Boards new loans, processes loan payments and payoffs and escrow disbursements, and completes collateral perfection and release procedures. Researches issues and responds to inquiries from customers and Bank employees regarding non-commercial loan servicing matters.
• Perform other duties as assigned.
• Participate in proactive team efforts to achieve departmental and company goals.
• Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Required Qualifications

• A high school diploma or equivalent
• Minimum of 1-3 years of similar experience, including preparatory experience

Core Competencies

Successful candidates typically demonstrate the following competencies:

• Customer Focus
• Communication Skills
• Integrity and Professionalism
• Problem Solving
• Attention to Detail
• Team Collaboration
• Unconditional Ethics

Why Join Capitol Federal?

Capitol Federal offers employees a supportive workplace and opportunities for career growth.

Benefits may include:

• Competitive compensation
• Retirement and savings plans
• Flexible Spending Accounts
• Paid time off and holidays
• Employee Assistance Program
• Health, Dental, Life and Disability coverage
• Parental Leave
• Professional development opportunities
• Career Advancement Pathways

CapFed® is an equal opportunity employer.