Loan Operations Specialist (Booking & Funding)

If you are someone wanting to make a difference in the communities that we serve and join the strongest large bank in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services. 

Position Summary

The Loan Operations Specialist is responsible for the accurate booking and funding of all loan types, including commercial, consumer, real estate, construction, and home equity loans. This position ensures loans are boarded accurately and in strict accordance with the approved loan documents, including loan terms, conditions, collateral, payment requirements, interest rates, maturity dates, and funding instructions. The Loan Operations Specialist reviews loan documentation for completeness and accuracy prior to booking and funding, ensuring compliance with bank policies, regulatory requirements, and operational procedures. 

Essential Duties & Responsibilities

Loan Booking and Funding

• Review approved loan packages and supporting documentation for completeness and accuracy prior to booking.
• Set up new commercial, consumer, and real estate loans within the core processing system.
• Verify loan terms including interest rates, payment schedules, maturity dates, collateral information, and loan codes.
• Fund loans according to approved documentation and funding instructions.
• Process advances, draws, line of credit requests, and construction loan disbursements as authorized.
• Ensure proper general ledger postings and balancing of loan funding transactions.

Loan Maintenance

• Process payment changes, interest rate adjustments, renewals, extensions, and loan modifications.
• Maintain loan records and update customer information as needed.
• Monitor and resolve loan maintenance exceptions.

Customer and Internal Support

• Serve as a resource for lenders and branch personnel regarding loan booking and funding procedures.
• Research and resolve loan system issues and customer inquiries.
• Communicate effectively with internal departments to ensure efficient processing and customer service.
• Assist customers and internal staff with loan-related requests and questions.

Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Strong attention to detail and organizational skills.

• Ability to manage multiple tasks while meeting deadlines.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Strong customer service orientation.
• Ability to maintain confidentiality and exercise sound judgment.

Required Qualifications

• High school diploma or equivalent required; associate's degree in business, accounting, finance, or related field preferred.
• Minimum two years of banking, loan operations, loan servicing, or related financial services experience preferred.
• Working knowledge of commercial, consumer, and real estate loan products.
• Strong understanding of loan documents and funding procedures.
• Experience with core banking systems and loan processing software preferred.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Physical Demands and & Environment

The physical demands and work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, talk, see and hear. The general level of physical activity would be defined as sedentary. The employee is occasionally required to stand and frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Regular attendance and punctuality are necessary and essential functions.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is required to comprehend and use basic language, either written or spoken, to communicate information and ideas, both simple and complex. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations; also requires use of problem-solving skills including formulating and applying appropriate course of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying and dividing or more complex quantitative calculations. 
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Other Information:

Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required.

Accommodations will be made to allow for meeting requirements when it does not place an "undue hardship" on Security Bank of Kansas City.

Security Bank of Kansas City is an Equal Opportunity / Affirmative Action employer.