Loan Processing Specialist

Join The Citizens Bank as a Full-Time Loan Processing Specialist and immerse yourself in an engaging work environment focused on excellence and customer-centricity. This position could be located at our Headquarters location in Batesville, AR or at our Malvern Avenue branch in Hot Springs. This onsite position allows you to collaborate closely with your colleagues, fostering a strong team atmosphere dedicated to helping customers achieve their financial goals. You will play a crucial role in streamlining the loan process, ensuring customers receive the highest level of service. In this dynamic role, you will enhance your skills while working with cutting-edge technology and financial products.

As a team member, you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Embrace the opportunity to grow professionally in a respected financial institution that prioritizes customer satisfaction.

Who are we? An Introduction

Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.

What it's like to be a Loan Processing Specialist at Citizens Bank

As a Loan Processing Specialist at The Citizens Bank, you will be entrusted with the accurate creation of loan documents while identifying any documentation exceptions. This critical role demands a high level of service, ensuring that loans are processed in accordance with company procedures and regulatory requirements. We seek candidates who embody a "People First" attitude, treating everyone with respect and integrity.

Your commitment to exceptional quality of work and attention to detail will contribute significantly to our mission. Join us in delivering a seamless, customer-focused experience while upholding the highest standards of excellence in the banking industry.

Requirements for this Loan Processing Specialist job

To succeed as a Loan Processing Specialist at The Citizens Bank, you must possess strong communication skills to effectively interact with our lending and operations teams. Attention to detail is essential, as you will be responsible for the accurate creation of loan documents and identifying any exceptions in the documentation. A self-starter attitude with excellent time management skills will allow you to thrive in a fast-paced environment, ensuring that loans are processed efficiently and accurately. Being computer savvy is crucial, as you will utilize various software tools throughout the loan processing lifecycle. Previous banking experience is a plus, as it will enhance your understanding of industry standards and regulations, positioning you for success in this role.

Knowledge and skills required for the position are:

• Strong communication skills


• Attention to detail


• Self-starter with great time management skills


• Computer savvy


• Previous banking experience is a plus

Make your move

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!