Loan Processor/Title Assistant

Description

Discover the Westmark Difference!!

Are you looking for a career?  Do you want to be valued as an individual on a team?  Do you want to learn, grow, and make a difference in your community?  Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.

· 60 % of our employees have been part of the Westmark family for 5+ years.

· 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.

· 85% of our managers were promoted from within the company.

· Westmark has been in business since 1954 and has recently grown to over $1.2 billion in assets, 15 branches, and over 70,000 members!

We also have some of the most impressive benefits in the industry:

· Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.

· Excellent health insurance options for employees and family with shared premiums

· 401k with 75% company match and 2% profit sharing contribution

· Tuition Reimbursement and Scholarships

· Employee Assistance Program (Free counseling and legal services)

Position Summary: Under general supervision, the Loan Processor/Title Assistant will maintain loan files and review loan documents in accordance with established guidelines and procedures. The role involves assisting branch employees, performing various types of loan maintenance, and supporting title duties, serving as a backup to the Title Specialist.

Schedule: approximately 40 hours within a Monday through Friday work week

Responsibilities:

• Maintain accurate loan files and ensure documentation accuracy for assigned loans.
• Assist branch employees with loan processing tasks and inquiries.
• Perform various types of loan maintenance, including calculating and quoting loan payoff amounts.
• Process paid loans and release security as required.
• Check in title bags, scan contents, and process assigned title reports.
• Conduct Uniform Commercial Code (UCC) filings and releases as necessary.
• Cross-train on title processing duties to back up the Title Processing Specialist.
• Serve as a Central Loan Processing representative for assigned branches.
• Answer and direct phone calls efficiently.
• Assist or serve as backup to other Central Loan Processing employees when required.
• Perform any additional duties as assigned by the Central Loan Processing Manager.

Requirements

Qualifications:

• High School Diploma or equivalent.
• Above-average detail and organizational skills.
• Working knowledge of loan forms and directives related to loan processing.
• Proficient in the use of PCs, 10-key calculators, Summit Computer System, and LPQ.

Key Competencies:

• Effective oral and written communication skills.
• Strong attention to detail and accuracy in processing materials.
• Ability to maintain a reliable attendance record and take responsibility for actions.
• Professional demeanor and integrity in all interactions.
• Positive attitude and ability to work collaboratively within a team.

Physical Requirements:

• Ability to sit, stand, and move within the office environment for extended periods of time.
• Hand-eye coordination, manual dexterity, and the ability to use a computer, phone, and other office equipment.
• Ability to clearly communicate verbally and in writing, in-person, over the phone, and electronically.
• Occasional lifting of files and documents, typically up to 20 pounds.

Westmark Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.