Loan Servicing Manager - Collateral Management

At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on “community banking,” employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 50 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community! 
 

The Loan Servicing Manager - Collateral Management performs the day-to-day operation and oversight of the Collateral Protection (Paid Outs and Lien Filing) Department and staff and provide support and service to the branches and customers.

Duties and Responsibilities:

1. Review physical loan package for proper lien filing documentation and complete lien perfection process. Ensure lien perfection is complete and accurate on all collateral, including Deed of Trust, Assignment of Rents, Lienholder Statement (WV), Title, and Uniform Commercial Code (UCC). 
2. Identify post-close errors, documentation deficiencies, and/or eligibility violations and work through to resolution with appropriate department(s).
3. Process Batch Transaction Entry (BTE) files and print checks for lien filing and UCC continuation. 
4. Ensure timely payment of invoices.
5. Review renewals/change in terms for lien perfection and file modification if necessary.
6. Monitor Track It work orders assigned to lien filing/paid outs for timely completion.
7. Perform daily quality control review of new loans in Synergy Document Tracking.
8. Receive perfected lien documents and remove missing document flags from Loan Operations –Synergy Document Tracking.
9. Process incoming missing/trailing documentation.
10. Ensure UCC query is run every fifteen days and UCC continuations are filed timely.
11. Serve as backup to upload new loans to OPUS software and print loan labels daily.
12. Serve as backup to payment posting.
13. Serve as backup to subpoena research.
14. Serve as backup to the Paid Out Department. Perform duties regularly to keep skills up to date. 
15. Serve as backup to work up courier and FedEx boxes and disburse.
16. Ensure employee evaluations are completed in a timely manner.
17. Complete training, as assigned, within the expected timeframes.
18. All employees are expected to support First Community Bank’s mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.

• High school diploma or equivalent
• Five years of banking experience with progressive responsibilities
• Demonstrated proficiency using banking platforms and common office software and systems
• Strong verbal and written communication skills
• Ability to meet deadlines while working independently 
• Strong attention to detail
• Ability to define goals and objectives, organize work, and successfully manage completion of tasks to achieve pre-defined goals and objectives
• Ability to travel, occasionally overnight
• Ability to sit in front of a computer for extended periods of time

 *The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications.