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Loan Systems Administrator

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Job Description - Loan Systems Administrator

About Us

First Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.

Position Summary

The Loan Systems Administrator is responsible for the configuration, maintenance, and optimization of the bank’s loan origination and servicing systems. This role provides day-to-day support for lending and operations team members by answering questions, resolving system issues, and ensuring that loan systems effectively support daily workflows and business needs.

Key Responsibilities

  • Serve as System Administrator for nCino, TruStage, Sandbox Banking, Equifax, NADA, One Span, and CSI’s RMA system.
  • Provide day-to-day system support and serve as the primary point of contact for loan system questions.
  • Monitor system performance, troubleshoot issues, and coordinate resolutions with vendors.
  • Perform regular system testing, upgrades, and enhancements.
  • Identify opportunities to streamline processes and improve system efficiency.
  • Assist the Loan Trainer with onboarding new users and ongoing system education.
  • Represent the bank at vendor conferences, webinars, and user forums to maintain product knowledge and bring back insights that improve system use and efficiency.
  • Other duties as assigned.
  • Bachelor’s degree in Business, Information Systems, or a closely related field preferred.
  • 2-5 years of loan experience.
  • Dependable and self-motivated.
  • Strong organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and data accuracy.
  • Ability to communicate effectively with technical and non-technical stakeholders.

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 

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