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Loaner Car Agent

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Job Description - Loaner Car Agent



Join Our Team as a Loaner Car Agent
Lexus of Orlando & Lexus of Winter Park
Central Florida’s Premier Luxury Dealerships


 


Position: Loaner Car Agent
Location: Lexus of Orlando & Lexus of Winter Park
Status: Full-Time


Lexus of Orlando and Lexus of Winter Park are high-volume, Elite Lexus dealerships proudly serving the Central Florida community for over 25 years. Our commitment to World Class Service begins with exceptional people—and we’re looking for friendly, energetic, and professional Loaner Car Agents to join our growing Service Department teams.


 


Position Overview:


As a Loaner Car Agent, you will play a vital role in creating a smooth and welcoming guest experience. You’ll assist with loaner vehicle coordination, ensure accurate record-keeping, and help maintain an efficient and guest-focused service operation.


 


Key Responsibilities:



  • Warmly greet guests as they arrive at the Loaner Car office

  • Assist with check-in/check-out procedures and loaner vehicle paperwork

  • Accurately enter and update guest data in the Loaner Car Database

  • Ensure vehicles are clean, presentable, and ready for guest use

  • Communicate clearly with service advisors, valet staff, and management

  • Perform active, on-your-feet tasks including walking, standing, and occasional running


 


Qualifications:



  • Must be 18 years of age or older

  • Must possess a valid driver’s license with a clean driving record

  • Energetic and professional appearance with a guest-first mindset

  • Ability to multitask and stay organized in a fast-paced environment

  • Strong attention to detail and data-entry proficiency

  • Previous experience in customer service or automotive roles is a plus


 


What We Offer:




  • Healthcare Coverage: BCBS Florida Medical, Dental & Vision


  • Financial Protection: Allstate Life, AD&D & Disability Insurance


  • Retirement Planning: 401(k) Plan


  • Paid Time Off: Vacation & Paid Holidays



    • Including: Christmas Day, Thanksgiving Day, Labor Day, Memorial Day, July 4th, New Year’s Day



  • Career Advancement: Ongoing training and professional growth opportunities


All benefits apply to full-time associates only and are subject to eligibility and plan terms.


 


If you are passionate about luxury hospitality, vehicle coordination, and working as part of a fast-moving team, we invite you to apply and become part of the Lexus experience.




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