C

Loaner Vehicle Agent

icon building Company : Cocoa Hyundai
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Loaner Vehicle Agent



We are looking for a Loaner/Rental Representative to join our Hyundai service team!


Responsibilities:



  • State-of-the-art facility with the latest technology and amenities to foster a professional work environment

  • Manage the Loaner/Rental fleet inventory

  • Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.

  • Manage Valet Program to ensure customers are receiving premium transportation experience

  • Manage support personnel including Mobility Associates, Valets and Clean up Staff

  • Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.

  • Conduct cleanliness and damage inspection before and after each rental transaction

  • Interior wipe downs of rental vehicles

  • Run daily reports to determine overdue rentals

  • Review and analyze management reports and implement action plans as needed

  • Excellent communication, organizational and follow up skills needed

  • Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must

  • Performs other duties as assigned


 



Requirements:



  • Outstanding communication skills in both verbal and written

  • Excellent customer satisfaction skills

  • Professional appearance and work ethic

  • Automotive experience a PLUS

  • Self-starter and self-motivator

  • Ability to multi-task independently

  • Great attitude with high-energy

  • Ability to work cooperatively with Sales, Service and Parts Personnel.

  • Valid driver’s license with a clean driving record.

  • Service or hospitality industry experience a PLUS

  • Bilingual a PLUS

  • High school diploma or equivalent


Benefits:



  • 401K

  • Paid Vacation

  • Sick Time

  • Health and Dental Insurance

  • Life Insurance

  • Short and Long term disability




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