Loaner Vehicle Agent

We are looking for a Loaner/Rental Representative to join our Hyundai service team!

Responsibilities:

• State-of-the-art facility with the latest technology and amenities to foster a professional work environment


• Manage the Loaner/Rental fleet inventory


• Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.


• Manage Valet Program to ensure customers are receiving premium transportation experience


• Manage support personnel including Mobility Associates, Valets and Clean up Staff


• Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.


• Conduct cleanliness and damage inspection before and after each rental transaction


• Interior wipe downs of rental vehicles


• Run daily reports to determine overdue rentals


• Review and analyze management reports and implement action plans as needed


• Excellent communication, organizational and follow up skills needed


• Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must


• Performs other duties as assigned

Requirements:

• Outstanding communication skills in both verbal and written


• Excellent customer satisfaction skills


• Professional appearance and work ethic


• Automotive experience a PLUS


• Self-starter and self-motivator


• Ability to multi-task independently


• Great attitude with high-energy


• Ability to work cooperatively with Sales, Service and Parts Personnel.


• Valid driver’s license with a clean driving record.


• Service or hospitality industry experience a PLUS


• Bilingual a PLUS


• High school diploma or equivalent

Benefits:

• 401K


• Paid Vacation


• Sick Time


• Health and Dental Insurance


• Life Insurance


• Short and Long term disability