LoanIQ Business Analyst

We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle.

What You’ll Do

• Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events.


• Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems.


• Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors.


• Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes.


• Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.

What We’re Looking For

• Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.


• Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality.


• Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services.


• Strong analytical skills with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs.


• Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams.

Bonus Points For

• Experience working directly with Finastra or other loan servicing platform vendors.


• Knowledge of loan accounting, general ledger integrations, and financial reporting processes.


• Exposure to Agile delivery methodologies and user story creation.


• Experience supporting large-scale Loan IQ implementations, upgrades, or migration programs.


• Familiarity with automation, workflow optimization, and operational transformation initiatives.