Lobby Attendant

We are seeking engaging, energetic, friendly, and
professional individuals to provide outstanding service for our residents and
guests in our luxury residential high-rises. The ideal candidate is passionate
about providing exceptional hospitality and guest experiences.

Position Requirements

• Excellent
  verbal communication skills
  
• Strong
  situational awareness and problem-solving abilities
  
• Takes
  pride and ownership in the position and property
  
• Ability
  to respond promptly and courteously to residents’ and guests’ needs
  
• Minimum
  two years of hospitality, customer service, or front-facing service
  experience
  
• Outstanding
  interpersonal skills and a naturally welcoming demeanor
  
• Organized,
  proactive, productive, and self-motivated with a positive attitude
  
• Neat,
  polished, and professionally groomed appearance
  
• Ability
  to think clearly, remain composed, and make quick decisions under pressure
  

Main Responsibilities

• Warmly
  greet and open doors for residents, guests, and visitors
  
• Provide
  a seamless arrival and departure experience, offering assistance with
  bags, packages, umbrellas, and curbside needs
  
• Maintain
  a strong presence at the front entry and ensure the lobby entrance remains
  clean, orderly, and welcoming
  
• Monitor
  front entry activity to support resident safety and building security
  
• Manage
  vehicle and pedestrian flow at the front drive; assist with rideshare,
  deliveries, and authorized vendor access
  
• Communicate
  professionally in person and via radio or phone
  
• Coordinate
  with the concierge and management team to support building operations
  
• Assist
  with package handling and deliveries as needed
  
• Provide
  directions, local information, and general assistance with a polished,
  guest-focused demeanor
  
• Maintain
  confidentiality and uphold all building standards
  
• Must
  be able to work a flexible schedule including nights, weekends, and
  holidays
  
  
  
•   Able to work outdoors, in heat and cold
  weather.
  

Experience Requirements

• Background
  in hospitality, customer service, luxury retail, or related front-facing
  roles
  
• Proven
  experience delivering exceptional guest service