Local Insider

CORE WORK ACTIVITIES 

• Looks to develop tour content and evaluate guest satisfaction as each tour ends.  

• Report accidents, injuries, and unsafe work conditions to supervisor/manager.  

• Ensure uniform and personal appearance is clean and professional.  

• Protect the privacy and security of guests and coworkers.  

• Anticipate and address guests' service needs; assist individuals with disabilities.  

• Provide assistance to coworkers, ensuring they understand their tasks.  

• Develop and maintain positive working relationships with others.  

• Ensure adherence to quality expectations and standards.  

• Move over sloping, uneven, or slippery surfaces; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time.  

• Attention to customer service with a professional and pleasant personality. 

• Available to work a flexible schedule including evenings, weekends, and holidays. 

• Perform other reasonable job duties as requested  

REQUIREMENTS 

• Bold interpersonal skills,   

• Understands customer service.   

• Prior experience working in a customer service industry.   

• Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.   

• Basic computer skills.   

• Proficient with Microsoft Windows.   

• Eager to learn and take on responsibilities.   

• bold communication skills (oral and written).   

• Enthusiasm and positive, can-do attitude.   

• Interpersonal skills, along with the ability to work with multiple personalities.   

• Ability to work independently.