Logistics Assistant

Brown Carbonic Sales is a locally owned company dedicated to delivering high-quality, locally made soft drink and soda products. We take pride in our reliable 24/7 service and exceptional customer support. As our business continues to grow, we’re seeking a motivated, mechanically inclined Logistics Assistant to join our team in Syracuse, NY.

The Logistics Assistant supports the Logistics Coordinator in the planning and scheduling of delivery products throughout multiple locations. This role strategically creates Delivery Drivers schedules, coordinates product deliveries to customer locations, keeps records and maintains logs for assigned deliveries and equipment. 

Responsibilities:

The essential functions include, but are not limited to the following:

• Assisting in the dispatching of deliveries in a manner that maximizes efficiency and ensures customer satisfaction.
• Answering in-bound calls from customers and drivers assessing their needs
• Assisting in the scheduling and dispatching of deliveries to meet the demands of the business
• Providing exceptional customer service to both internal and external customers at all times
• Following up with customers to ensure satisfaction
• Performing administrative work
• Working as a team player and contributing to the team accordingly
• Performing other duties as assigned 

Qualifications:

• High School Diploma/GED or equivalent experience
• Previous experience in Logistics is a plus.
• General computer literacy
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service.
• Must be efficient with strong attention to detail; ability to prioritize tasks.
• Must have strong skills in organization and planning; demonstrated ability to work independently and exercise sound judgment and problem solving.

The hours for this role are Monday-Friday 12pm-8pm, with rotating on-call every 3rd Saturday. If you are a detail-oriented professional with strong organizational skills and a passion for keeping operations running smoothly, we invite you to apply for the Logistics Assistant position. This is an exciting opportunity to join a growing beverage company where your contributions will directly support efficient supply chain operations and customer satisfaction. Apply today and help us deliver quality products on time, every time.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development