If you're a hungry, competitive, money-motivated, driven individual focused on success and hitting goals and not afraid to pound the phones, then keep reading!
Join our high-energy, devoted team of motivated go-getters at Prosponsive Logistics! We are looking for a self-starter who is excited to jump into a carrier-oriented role in the essential industry of transportation and logistics! Prosponsive Logistics is a third-party logistics company (3PL) with a focus on building relationships externally with customers and carriers, and internally with our co-workers, tenured and new to the team!
*Please note this role is in office, which is in Glendale, CO.
Job Purpose:Individuals in this role need to have strong communication skills and ability to multitask. We are looking for high energy enthusiastic workers that are confident in decision making. Coordinates the handling of difficult and/or unusual situations and escalate to Account Manager when appropriate. Responsible for continuous Core 30 carrier development at all times.
Core Functions:
Responsible for covering freight in defined zone and maintaining contact with driver throughout transit, including pick-up and delivery.
Build strong relationships with key contacts to achieve full customer satisfaction.
Prioritize coverage accordingly, per freight in the system.
Ensures and provides quality service to both internal and external customers.
Participates and provides expertise as a member of the carrier sales department team.
Responsible for updating Account Manager regarding any possible issues that may arise.
Initiates required action for response to Account Manager Request for order changes, and communicates to appropriate Manager or Salesperson.
Important to stay informed of market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature.
Details of Function:* Responsible for achieving daily and weekly minimum expectations and KPIs with goals that vary regarding with given expectations by Team Lead.
Minimum of 125 phone calls per day.
Makes telephone calls and occasional in-person visits to build core and dedicated carriers
Research sourcing of carriers outside of Core 30 Carriers and TMS, through the use of Prosponsive's chosen sources and software
Responsible for validating a carrier’s qualification to our establishment carrier setup procedures prior to utilizing carrier
Provide back-up to other group members in the with job duties as required
Answers carrier inquires/ communication as required
Complete training that is assigned within the deadline
Required to work until the freight is covered at the request of your Team Lead
Provides competitive “market” pricing to Account Manager as requested
Supplies management with oral and written reports on carrier problems, competitive activities and potential of new services
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