Logistics Coordinator

Job Description

Job Description
Operations Coordinator
Temp-to-Hire Opportunity
Houston, Texas 77058
Job type: Full-time
$20-$22.50/hr

Key Responsibilities:
Own and manage end-to-end customer experience, ensuring compliance with company procedures
Coordinate freight bookings with carriers and arrange truck transportation for bulk items
Collaborate with cleaning facilities to ensure proper handling of containers
Take full financial responsibility for transports, including invoicing of additional charges
Resolve customer issues promptly, engaging relevant stakeholders for effective resolution
Address shipment-related issues through timely communication using Outlook and our TMS
Understand implications on company revenue and act in line with set targets
Drive continuous improvement opportunities to lower costs
Monitor service levels, identify root causes for unmet targets, and report potential service failures to management
Maintain consistent availability during scheduled times
Education and Experience:
High School Diploma or equivalent (bachelor’s degree preferred
1 to 3 years equivalent experience in the transportation industry (preferred)
Minimum 2 years customer service experience required
Technical Skills and Competencies
Excellent MS Office proficiency, especially in Excel, Word, and Outlook
Highly motivated self-starter capable of working independently
Strong analytical skills
Ability to collaborate across organizational lines, from peers to Senior Management
Efficient communication with precise details for instructions
Objective feedback provider
Organizational and time management skills, including multitasking and prioritizing
Drive for results and success, conveying a sense of urgency and overcoming obstacles
Teamwork-oriented with a customer/solutions-focused approach

Keywords: MS Office, Analytical Skills, Communication, Time-Management, Customer Service, Excel, Outlook, Word, Teamwork

#1820
Company Description A rapidly evolving player in the logistics and supply chain industry.

Company Description

A rapidly evolving player in the logistics and supply chain industry.
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