Logistics Senior Manager

Position Summary

Gallery Department is seeking an experienced and highly organized Logistics Senior Manager  to lead and oversee the company’s logistics operations across domestic and international channels. This role will be responsible for managing the movement of finished goods, raw materials, and inventory across the business, while ensuring efficient coordination between internal teams, external vendors, and third-party logistics partners (3PLs).

The ideal candidate brings strong experience in end-to-end logistics, inventory flow, shipping operations, and the onboarding and ongoing management of 3PL partners both in the U.S. and internationally. This person will play a critical role in improving operational efficiency, supporting business growth, and building scalable logistics processes across multiple markets. Experience working in NetSuite or a comparable ERP platform is essential.

Key Responsibilities

• Oversee and manage all company logistics operations, including inbound, outbound, domestic, and international shipping activities


• Own the end-to-end flow of inventory across warehouses, 3PL partners, retail, wholesale, e-commerce, and other business channels


• Lead the selection, onboarding, implementation, and ongoing management of domestic and international 3PL partners


• Build strong relationships with logistics providers, freight partners, customs brokers, and related vendors to ensure service levels, cost efficiency, and operational reliability


• Partner cross-functionally with Operations, Production, Wholesale, Retail, E-commerce, Finance, and Customer Service teams to ensure smooth inventory movement and fulfillment support


• Monitor inventory transfers, shipping activity, and logistics performance to identify risks, delays, and opportunities for improvement


• Manage and help optimize logistics and inventory workflows within NetSuite, ensuring accurate system transactions, inventory visibility, and alignment between internal teams and external partners


• Partner with internal stakeholders and external vendors to support process improvements, reporting, and system alignment related to NetSuite, inventory management, and order flow


• Develop and implement logistics processes, SOPs, KPIs, and reporting tools to improve accuracy, visibility, and scalability


• Ensure compliance with shipping, import/export, customs, and international trade requirements, as applicable


• Review freight and logistics costs regularly and identify opportunities for savings and operational improvements


• Troubleshoot shipping, carrier, customs, 3PL, and system-related issues in a timely and solution-oriented manner


• Provide strategic recommendations to leadership on logistics infrastructure, network design, and future-state operational needs

Qualifications

• 7+ years of progressive experience in logistics, supply chain, inventory operations, or related operational leadership roles


• Strong experience managing company-wide logistics and inventory movement, not solely warehouse operations


• Demonstrated experience onboarding, implementing, and managing 3PL relationships in both domestic and international markets


• Hands-on experience working in NetSuite, including inventory movement, order flow, reporting, and logistics-related process coordination


• Experience working with freight forwarders, customs brokers, shipping carriers, and international logistics vendors


• Strong understanding of inventory control, order flow, fulfillment operations, and supply chain best practices


• Experience in apparel, fashion, retail, consumer goods, or other product-based businesses strongly preferred


• Ability to work cross-functionally and communicate effectively with both internal stakeholders and external partners


• Strong analytical, organizational, and problem-solving skills


• Comfortable operating in a fast-paced, evolving environment and building structure where needed

Preferred Profile

• Strategic and hands-on operator who can both build and execute


• Experienced in scaling logistics functions in a growing business


• Strong vendor management and negotiation skills


• Detail-oriented with a high sense of ownership and accountability


• Able to balance day-to-day execution with longer-term process improvement


• Comfortable leveraging NetSuite and related systems to improve visibility, controls, and logistics performance

Job Type:

• Full time


• Benefits


• PTO