Logistics Support Specialist (Lviv, Ivano-Frankivsk, Odesa)

We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our offices in Lviv, Ivano-Frankivsk, Odesa is growing, and we’re looking for a Customer Service Representative to join our dynamic team.

We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.

What You’ll Be Doing:

• Communicating with customers daily via phone and email

• Coordinating logistics and handling dispatch processes

• Answering inbound calls from clients and vendors (a top priority)

• Working with databases and internal systems

• Providing friendly, helpful support to all customers

• Performing other duties as assigned by the team or business needs

✅What We’re Looking For:

• Proficiency with computers (Microsoft Office is a plus)

• Strong communication, self-organization, and problem-solving skills

• Ability to work effectively in a fast-paced, high-pressure environment

• English level: Upper-Intermediate or higher (spoken and written)

• Work from one of our offices in Lviv, Odesa or Ivano-Frankivsk

• A team player with a quick learning mindset

What We Offer:

• Shift schedule:

  1. Shift A: Monday–Friday (00:00–07:00 UA time

  2. Shift C: Saturday–Tuesday (15:00–00:00 UA time)

  3. Shift C: Monday–Friday (15:00–00:00 UA time)

• A supportive, young team in a modern office with great transport access

• Taxi covered for early/late shifts

• Competitive salary (based on experience and performance)

• Paid vacation and sick leave

If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!

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