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Logistics Technician

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Job Description - Logistics Technician

Company Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

  • Commitment to Diversity & Military Veterans
  • Battle-Tested Leadership Experience
  • 100% Data Center Focused
  • Owner-Operator Mindset

Job Description

The Logistics Technician is responsible for oversight of the loading dock and related activities. Tasks may include but are not limited to: receiving and shipping equipment and materials for the building and data center, tracking and maintaining inventory reports of materials and equipment, and serving as the building liaison for customer deliveries. This position will also provide support for the Site Services Technicians, as requested.

Qualifications

RESPONSIBILITIES

  • Receiving material deliveries, un-boxing, ensuring contents agree with the delivery note and staging
  • Receive equipment and materials at the loading dock, including unpacking, examining and routing incoming 
  • shipments, identifying damaged items and reporting damages to the Logistics Lead, and recording shortages / inconsistency from order
  • Coordinating deliveries and transport requests
  • Ensure all hardware is asset tagged and recorded
  • Processing hardware warranty/RMA requests within strict timelines
  • Maintain an updated and accurate inventory of equipment and all hardware and materials 
  • Maintain all equipment storage areas in a professional, easily accessible, clean, and tidy manner
  • Carry out daily housekeeping checks of all storage areas
  • Perform basic installation of rack-mountable IT equipment (rack & stack only) or placement of pre-rack equipment cabinets
  • Ensure that Method Statements and Risk Assessments are used for all tasks undertaken to ensure safe working practices at all times
  • Develop a good working relationship with all members of Supplier staff and the client representatives
  • Adherence to all uniform & PPE requirements
  • Ensure a professional image is presented at all times
  • All other work as assigned by T5 leadership 

EDUCATION AND EXPERIENCE

  • APICS or CILT qualification, preferred
  • Understanding of Mission Critical environments, and working restrictions applicable to such environments, preferred
  • Previous logistics/supply chain, preferred

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

  • Able to follow instructions, respond to management direction, and volunteer readily when asked, required
  • Able to handle changing needs and priorities accurately and professionally, required
  • Able to work proficiently and safely with hand tools and power tools, required
  • Has strong customer service skills, able to work with all a range of personalities and individuals, required
  • Has exceptional listening skills, required
  • Displays empathy and understanding of customer needs, required
  • Has a “can-do” customer service attitude, is conscientious, and takes personal pride in their work, required

Additional Information

BENEFITS

  • Full Medical, Dental, Vision
  • PTO and Paid Holidays
  • Annual Bonus Potential

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  These physical tasks may be required on an emergency basis, meaning performed by the individual alone, without notice, and on an immediate basis to meet urgent facility operations requirements and standards at a site where frequently no other personnel are available.
  • Available on call 24x7x365 for emergency issues
  • Able to work in a loud environment
  • Physically able lift 50+ lbs.
  • Duties may include lift or ladder access
  • Access to reliable transportation

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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