Logistics Technician

BASIC FUNCTION: This position is responsible for performing activities that promote organizational, communication, and informed decision-making regarding customer, and hourly employee support.

Customer Service Related (50%)

• Run J.I.T. schedules submitted through EDI from customers, calculating daily requirements


• Address any discrepancies with customer and production planning department


• Make any necessary changes to customer cumulative information


• Plot requirements for all customers; create and print deliveries through SAP system


• Maintain and communicate carrier schedules daily/weekly


• Systematic archiving of shipping documentation


• Communicate any requirement issues to both the customer and the manufacturing group


• Report and investigate inventory discrepancy issues to inventory control personnel


• Complete shipment documentation


• Access customer portals for shipping information/requirements


• Support customer container management


• Comply with requirements and assist in maintenance of the necessary quality standards (ISO9001/IATF16949/ISO14001)


• Actively participate in ongoing continual improvement activities and initiatives


• Support meeting company EHS goals and activities


• Understand and follow all EHS policies

DIMENSIONS:

Number of employees supervised    0                             

PRINCIPAL WORKING RELATIONSHIPS:

Work directly with Production Manager. Also, must interface with Purchasing, maintain outside contact with customers.

EDUCATION: Associate degree or combination of equivalent work experience required

EXPERIENCE:

• Materials Management Diploma desired


• Knowledge of SAP/ERP Systems


• Thorough understanding of Customer Releases (AIAG Standards) and knowledge of how to plan shipments based on the information provided


• Excellent customer service, communication, and organizational skills


• Advanced time management and priority assignment skills


• Sense of situation urgency and timeliness for internal and external communication


• Proficient in Microsoft Office


• Equivalent experience may be substituted for the specified education requirement.  The Human Resources Manager will make the determination as to what constitutes equivalent experience.


• Microsoft Office proficiency.


• Familiarity with payroll support functions.

Customer specific required training (per QSP 9.04)

AIAG – MMOG/LE

FCA – CRATES, CITS, CSDS, DRIVe, eLEEN, GEBSC, MCap, North American Purchase Order (PO) Inquire, PC Portall II, SIC, SMART, SSD

GM – CLIPS, CONDOR