Loss Prevention Anaylst I

Essential Functions & Responsibilities:

• Accurately manages and maintains files for garnishments, tax levies, subpoenas, and other legal notices in compliance with federal and state regulations.

• Coordinates required action on subpoenas and legal requests, ensuring timely response and data integrity.

• Monitors financial activity and trends for potential fraud indicators and coordinates with other departments on resolution.

• Reviews auto-close reports for accuracy and identifies patterns requiring further investigation.

• Conducts weekly DVR system checks to ensure functionality and quality of surveillance across branches.

• Collaborates with IT and facilities to address technical issues that compromise security infrastructure.

• Responds to internal and external inquiries professionally, utilizing strong knowledge of loss prevention procedures. Escalates complex cases to management when necessary.

• Maintains detailed, organized, and up-to-date case files and audit trails.

• Identifies process inefficiencies and recommends improvements to enhance security and operational controls.

• Maintains a member first mindset. 

• Upholds core values and builds team member and customer relationships.

• Completes all training as required. 

• Performs other duties as assigned.