Loss Prevention Officer

Description

 Loss Prevention Officer

Department: Property Operations and Maintenance

Reports To: Director of Engineering/ Chief Engineer

FLSA: Non-Exempt

Job Summary

The Loss Prevention Officer is responsible for the safety of the hotel’s guests, employees, and goods on the property. They will monitor security and alarm systems, patrol all areas of the property, and complete incident reports in the event of a security incident.  

Education & Experience

· 2+ years' experience in hotel as loss prevention officer or a related field preferred.

· High School diploma or equivalent required.

· CPR/ First Aid Certification Preferred

· Basic Computer Skills, proficiency in Microsoft Suite preferred

· Must have a valid driver’s license for the applicable state.

· Must have an acceptable MVR (Motor Vehicle Driving Record) 

· Any security courses or security licenses Recommend

Requirements:

• Frequently walk on even and uneven surfaces with occasional bending and reaching

• Light physical effort: up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or continuously to move, carry, or lift objects.

• Ability to communicate information clearly and effectively.

• Effective problem-solving skills, including anticipating, identifying, and resolving issues.

• Effective communication and resolution skills with co-workers and guests.

• Be able to walk all the property multiple times

• Flexible schedule (Mornings, Afternoons or Night shift)

Job Duties & Functions

· Monitor security footage to ensure the safety of guests, employees, and property. 

· Conduct investigations in the event of recorded loss or safety breach, reporting internally and to law enforcement when necessary.

· Preventing theft, vandalism and unauthorized access to the property.

· Assists guests with recovering lost or stolen goods.

· Maintain security measures, monitoring alarms, security systems and employee access

· Perform regular inventory audits to detect discrepancies and reduce the risk of internal and external theft.

· Contribute to the development and implementation of enhanced security protocols and procedures as needed.

· Safely escort disruptive or unauthorized individuals off the premises, ensuring adherence to company guidelines and safety standards.

· Respond swiftly and effectively to emergencies, safety hazards, and security-related incidents.

· Conduct routine safety and security inspections throughout the property to identify and address potential risks.

· Manage property loss and found and the delivery of packages to the property

General

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.

I HAVE REVIEWED AND UNDERSTAND THE JOB DESCRIPTION PROVIDED ABOVE AND ACKNOWLEDGE THAT THE TASKS MAY BE MODIFIED OR CHANGED AS NEEDED. I ACCEPT RESPONSIBILITY FOR STAYING INFORMED ABOUT ANY MODIFICATIONS AND/OR CHANGES TO THIS JOB DESCRIPTION.  

I CONFIRM THAT I AM ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION. 

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Associate Signature  Date            Supervisor Signature   Date