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Loss Prevention -Security Officer Full-Time

Job Description - Loss Prevention -Security Officer Full-Time

The Beautiful Wyndham Lake Buena Vista Disney Springs Resort is seeking a Loss Prevention Officer. 


Key Responsibilities








Asset Protection


Monitor premises, make frequent property walks, public areas resence to detect suspicious behavior or potential security risks.



  • Identify and prevent theft, fraud, and policy violations.

  • Conduct routine inspections of doors, windows, storage areas, and alarm systems.


Incident Response & Reporting



  • Respond promptly to security incidents, emergencies, or disturbances.

  • Detain and interview suspected individuals in accordance with company policies and legal guidelines.

  • Document incidents accurately with clear, detailed written reports.

  • Assist law enforcement when required.


Investigation



  • Perform internal investigations related to theft, safety violations, or misconduct.

  • Gather evidence, complete incident summaries, and maintain accurate documentation.


Safety & Compliance



  • Enforce company policies, safety procedures, and loss prevention standards.

  • Support safety programs including fire prevention, emergency preparedness, and accident response.

  • Participate in regular audits and compliance checks.


Customer Service & Team Support



  • Provide a visible and approachable security presence to enhance employee and guest safety.

  • Assist employees with security concerns and support operations teams with risk reduction.

  • Partner with management to recommend process improvements that reduce shrink and enhance safety.


Qualifications


Required



  • High school diploma or equivalent.

  • Prior experience in loss prevention, security, or related field preferred.

  • Strong observational, computer, and communication skills.

  • Ability to remain calm and professional under pressure.

  • Basic knowledge of security systems 

  • Ability to stand, walk, or patrol for extended periods.


Preferred



  • Certification in security or loss prevention (e.g., LPQ, LPC) is a plus.

  • Knowledge of investigative procedures.

  • Experience in retail, hospitality, or asset protection.


Key Competencies



  • Attention to Detail

  • Integrity and Professionalism

  • Critical Thinking

  • Conflict Resolution

  • Problem-Solving

  • Strong Interpersonal Skills


Work Environment



  • Combination of indoor and outdoor patrols.

  • Possible exposure to high-stress situations.

  • Will require evening, weekend, or holiday shifts depending on operations and some Overnights.









EEO-VET DISABLED



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About the Company

Tpg Hotels

Elevate your travel experience with TPG Hotels, Resorts & Marinas Official Site. From beachfront resorts to city hotels, we have it all.

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