Lot Attendant

Description

Job Description:

The Lot Attendant/Detailer is responsible for maintaining the cleanliness, organization, and presentation of vehicles on the lot. This includes washing, light maintenance, lot organization, and ensuring vehicles are ready for customers.

Essential Job Functions

Vehicle Maintenance & Presentation

Wash and clean the interior and exterior of vehicles.

Perform light maintenance (e.g., fluid checks, battery charges) and report any issues.

Remove snow, debris, and other obstructions from vehicles and lot.

Rearrange vehicles for displays or lot organization.

General Operations

Assist the service and sales teams with vehicle movement and preparation.

Perform additional duties as assigned by management.

Knowledge, Skills, and Abilities Requirements

Basic customer service skills with a friendly, professional demeanor.

Ability to follow detailed instructions and work independently.

Strong attention to cleanliness and organization.

Ability to work outdoors in various weather conditions.

Basic math and reading comprehension skills.

Requirements

Knowledge, Skills and Ability Requirements:

• Customer Service - Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills - Listens to others without interrupting.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Team Work - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Professionalism - Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness.
• Quantity - Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Language Ability - Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• Math Ability - Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Preferred Education/Experience:

High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The employee is frequently exposed to work in high, precarious places; fumes or airborne particles and outdoor weather conditions. The employee is occasionally exposed to extreme cold (non-weather); extreme heat (non-weather); risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.

Physical Demands:

Regularly required to stand, walk, stoop, kneel, and use hands and arms.

Must be able to lift up to 25 pounds frequently and up to 50 pounds occasionally.

Compensation & Benefits:

The employee will be paid an hourly wage of $15.00 - $17.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.

Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus:

The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer’s discretion. The employee must be actively employed and in good standing at the time of payment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.