Lot Attendant/Porter

Service Porter & Quality Control (QC) Specialist

Tom Wood Subaru – Indianapolis, IN

Tom Wood Subaru in Indianapolis is seeking a Service Porter & QC Specialist to support our service department’s daily operations and ensure every vehicle meets our high-quality standards before returning to our customers. This dual-role position plays a key part in maintaining efficient service flow, vehicle safety, and customer satisfaction.

Schedule & Pay

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  Monday – Friday: 8:00 AM – 5:00 PM

  
  


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  Saturday: 8:00 AM – 5:00 PM (rotational with one weekday off)

  
  


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  Pay: $18/hour

  
  

Key Responsibilities

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  Safely transport, park, and retrieve customer vehicles throughout the dealership lot

  
  


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  Maintain cleanliness and organization of the service drive, parking areas, and shop spaces

  
  


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  Greet customers in the service lane and assist with directing them to service advisors

  
  


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  Stage vehicles appropriately for technicians and prepare vehicles for customer pickup

  
  


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  Perform detailed post-service quality inspections to confirm all repairs and services were completed correctly

  
  


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  Identify and report any issues or discrepancies to service advisors or technicians promptly

  
  


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  Ensure every vehicle meets dealership quality standards prior to customer delivery

  
  


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  Deliver outstanding customer service and contribute to a positive dealership experience

  
  


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  Perform other duties as assigned to support business needs

  
  

Qualifications

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  Friendly, professional demeanor with strong communication and customer service skills

  
  


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  Positive attitude with a commitment to high-level customer service

  
  


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  Strong attention to detail and ability to follow established procedures

  
  


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  Ability to thrive in a fast-paced environment and manage multiple tasks

  
  


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  Team-oriented, flexible, and eager to learn

  
  


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  Ability to work both indoors and outdoors in varying weather conditions

  
  


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  Required: Valid driver’s license with a clean driving record

  
  

Benefits

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  PTO & Vacation

  
  


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  Paid Holidays

  
  


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  Medical, Dental, and Vision Insurance

  
  


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  401(k) with Company Match

  
  


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  Life & Disability Insurance

  
  


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  Training & Tuition Reimbursement

  
  


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  Service Awards & Career Advancement Opportunities

  
  


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  Wisely & DailyPay

  
  

About Tom Wood Group

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Founded in 1967, the company has expanded beyond automotive to include multiple franchises across the Midwest and New Zealand.

Our Core Values:
Humbly Confident • Passionately Driven • Sincere Desire to Help Others • Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, motor vehicle record review, Social Security verification, and a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.