Lot Porter / Transporter

Description:

• Pick-up customer trucks as directed by Service team and bring the truck back to the branch for service.
• Greet every customer with authenticity and warmth and demonstrate empathy. Remember that the time the truck is not in service is money lost for the customer.
• Deliver customer trucks quickly after service is complete. Answer customers’ questions about completed service if needed, and know the best resources for the customer for questions you cannot answer.
• Inspect trucks for grease spots, stains or debris that technicians may have left, and clean trucks as needed before returning them to the customer.
• Ensure that each unit has met or exceeded the Service Teams quality control checks and document the process.
• Inspect each truck for damage that may have occurred during the truck’s stay on Westrux’s property. Notify management immediately if damage is discovered.
• Conduct all work with the highest priority on safety of self and others. Demonstrate a thorough understanding of company policies as well as government regulations regarding safe operation of vehicles. Report accidents and near-misses to management immediately.
• Ensure the parking lot is free from hazards and debris and perform other miscellaneous duties assigned by the Service Manager.

Requirements:

• 1+ year experience operating Class 8 trucks
• Valid Class A or B Commercial Driver License and ability to meet insurance requirements
• FANTASTIC customer service skills
• Strong organizational and time management skills; ability to read and interpret electronic and paper maps
• Ability to work independently, prioritize both independently and collaboratively, and use sound judgment in a changing environment
• Ability to maintain predictable and reliable attendance and work in a safe and alert manner

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