Lounge Barback

Description

Groot Hospitality employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast-paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

Lounge Barbacks are the support team for Bartenders. They focus on stock and clerical tasks so the bartender can concentrate on making drinks. Barbacks play an unsung role in optimizing the customer experience. Barbacks work directly with the Bartenders on their shift, taking direction from the senior bartender.

Barbacks have to be strong and have good physical endurance, as they have to lift kegs and be on their feet all day. They also need to be able to switch tasks smoothly and thrive in a fast-paced environment.

Due to the nature of our business, this position is required to work weekends and holidays.

The day-to-day responsibilities include but are not limited to:

General Duties and Responsibilities:

• Change Kegs as Needed: Barbacks need to have a certain amount of physical strength to lift full kegs and carry them from storage. Need to also know how to properly tap a keg.
• Clean and Restock Glassware: Glassware from the bar is washed and restocked by the Barback.
• Open and Close Tabs: Barbacks open and close tabs for customers so Bartenders can focus on the customers who are still ordering drinks. This requires a working knowledge of point of sale software.
• Retrieve Drinks for Bartender: Support the Bartender as needed during busy hours. Clear out empty bottles and glasses from the lounge area.
• Keep Beer Cooler and Liquor Shelf Stocked: When the stock of liquor or a certain beer gets low, it is the Barback’s responsibility to restock the beer cooler and liquor shelf.
• Prepare and Restock Garnishes: The limes, lemons, oranges, and other garnishes for beers and mixed drinks are prepared by Barbacks. This duty requires manual dexterity to safely handle kitchen knives.
• Alert Bouncer of Problematic Customers: During down times, Barbacks provide support to the security team by monitoring the crowd for any signs of unruly behavior. This is an especially important duty at nightclubs and college bars.
• Authorization to work in the U.S.