LPN - Clinical Triage Nurse

GENERAL SUMMARY:

The LPN, works under the direction of the Office Manager and Clinical Supervisor, assisting in the care of patients during office visits.

ESSENTIAL FUNCTIONS:

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

• Answers patient phone calls and responds to communication from patients through the patient portal.


• Documents all phone calls in patient chart; return phone calls to be made by end of business day.


• Refills and authorizes prescriptions.


• Orders labs, physical therapy, ultrasounds, and x-rays at providers request.


• Learns provider protocols and maintains a positive working relationship with all providers.


• Attends staff meetings and is involved with peer evaluations, maintains annual skills check list to evaluate stated responsibilities.


• Provides excellent customer service to our patients and team members.


• Communicates in a positive and professional manner.


• Maintains strictest patient confidentiality; adheres to all HIPAA regulations and completes required staff training.


• Respects the feelings of others and is polite on the job.


• Maintains a clean and safe work area.


• Keeps supervisor informed of problems or issues.

QUALIFICATIONS:

Education, Experience & Training: To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Required:

• Must have graduated with an AA degree or BSN/LPN from an accredited college.


• Must have a valid BLS.

Preferred:

One to two years’ experience in a similar role, preferably in orthopedics.

KNOWLEDGE SKILLS & ABILITIES:

• Competency—knowledge, skills and abilities.


• Knowledge and ability to operate modern office equipment and software.


• Knowledge of medical terminology and human anatomy, specifically orthopedics.


• Knowledge of current nursing principles, practices, and procedures.


• Knowledge of safety principals and infection control in the patient care environment.


• Ability to demonstrate strong leadership skills and give clear direction to patients and other staff.


• Demonstrates the ability and willingness to learn unfamiliar tasks and equipment operations.


• Demonstrates strong organizational and critical thinking skills as well as the ability to multitask.


• Demonstrates strong communication skills.

BENEFITS: 

• Medical Insurance 


• Dental Insurance


• Vision Insurance


• Basic Life & ADD Insurance


• Long Term Disability Insurance


• Voluntary Short Term Disability Insurance


• Voluntary Life & ADD Insurance


• Health Savings Account


• Employee Assistance Program


• Voluntary AFLAC Options


• 401k Employer Match


• 401k Profit Sharing


• PTO


• 7 paid holidays

Wage Range: $29.46 to $47.90

Related: LPN, Triage, Clinic