LTC Lead Retail Pharmacy Technician

Job Title: Long Term Care Lead Retail Pharmacy Technician

Location: Presbyterian Homes of Georgia - Austell, GA

2000 East-West Connector, Austell, GA 30106

Pharmacy Hours: Monday - Friday 9:00 am - 5:00 pm

About the Company: Welcome to PharmD on Demand, where innovation meets health care excellence. Since 2006, we’ve been redefining pharmaceutical services with a focus on quality, efficiency, and customer satisfaction. We pride ourselves on fostering a company culture where team members have the opportunity to develop personally and advance professionally in a team-focused and servant oriented environment. PharmD on Demand partners with Aletheia Health Partners to enhance rural healthcare by integrating high-quality pharmacy services with strategic advisory support, ensuring both patient safety and hospital sustainability. Join us in shaping the future of health care and making a meaningful impact at https://www.pharmdondemand.com/careers/.

Position Summary: We are seeking an experienced and motivated LTC Lead Retail Pharmacy Technician to join our long-term care pharmacy team. The Pharmacy Technician will assist the Pharmacy Manager in coordinating daily workflow, supervising pharmacy technicians, ensuring compliance with regulatory standards, and maintaining efficient medication dispensing operations for long-term care facilities.

Essential Duties/ Responsibilities:

• Supervise and support pharmacy technicians in daily operations


• Coordinate workflow to ensure timely medication dispensing and delivery


• Assist in training and onboarding new technicians


• Ensure compliance with state, federal, and company pharmacy regulations


• Maintain accurate medication packaging, labeling, and documentation


• Assist pharmacists with prescription processing and order entry


• Monitor inventory levels and assist with medication ordering


• Troubleshoot operational issues and escalate concerns to pharmacy management


• Support quality assurance and medication safety initiatives


• Assist with emergency medication kit preparation, tracking, and restocking


• Assist with third-party insurance claim resolution and rejection troubleshooting


• Support Medicate Part D and Medicaid billing processes 


• Prepare and maintain documentation for insurance audits and internal quality audits 


• Work with pharmacists to resolve billing discrepancies and claim corrections 
  
  

Position Requirements:

• Certified Pharmacy Technician (CPhT) preferred


• Active Pharmacy Technician registration/licensure in Georgia


• 3+ years of pharmacy technician experience (long-term care pharmacy preferred)


• Previous leadership or supervisory experience preferred


• Strong knowledge of pharmacy operations, medication packaging, and regulatory standards


• Excellent communication and organizational skills


• Ability to work in a fast-paced environment and manage multiple priorities

Benefits

• Comprehensive benefits package


• Continuing education support


• Membership discounts


• Paid time off


• Social events


• Growth opportunities