Luxembourg Fund Monitoring Associate Analyst

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
Main operations and service contact for MIL Boston, visa-vis the offshore Transfer Agents for all operational and oversight issues. Following established procedures, communicates with internal dealer relations team, internal wholesalers and other internal business area representatives to identify and address service issues; replies to calls and mail on behalf of Assistant Vice President.
WHAT YOU WILL DO
Provides operational assistance to MIL wholesalers and sales desk personnel. Works directly with the Transfer Agents to resolve problems. Assists with the development and implementation of operational procedures with the Transfer and Data Processing agents.
Assists management with project plans and enhancements.
Ensures all questions and concerns are resolved efficiently.
Enters and maintains customer and broker complaint information, in order to ensure the accuracy of annual reporting requirements to Luxembourg examiners.
Interacts with own and other departments to develop procedures to enhance quality, quantity, and flow of work.
Provides feedback to Management on quality and quantity of work performed as well as other issues affecting department.
Assumes additional responsibilities as required
WHAT WE ARE LOOKING FOR
Bachelor's degree preferred.
Minimum of one years' Operations experience and demonstrated ability to coordinate work with others, internally and externally, required.
Strong organizational, interpersonal and communication skills.
Understanding of Luxembourg Transfer Agent policies and procedures.
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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
What we offer:

Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
Life & Disability Benefits: Company-paid basic life insurance and short-term disability
Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.
MFS is a

hybrid work environment

(remote/onsite) unless otherwise stated in the job posting

.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at

617-954-5000

or email

[email protected]

for assistance.
MFS is an

Affirmative Action and Equal Opportunity Employer

and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Please see the

Know Your Rights: Workplace Discrimination is Illegal

document and

Pay Transparency Nondiscrimination Provision , linked for your reference.

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