Luxury Maintenance Supervisor - Riverworks at Eastern Wharf

Fortis Property Management Job Description

Job Title: Maintenance Supervisor

Weekly Hours: 40

Department: Maintenance

Prepared by: Human Resources

Reports to: Community Manager

Date:07/28/25

Position Overview:

The Maintenance Supervisor is responsible for the total on-site maintenance of the assigned Community.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today

Principal Duties and Responsibilities (Essential Functions):

You work alongside a team of leasing agents in the office and maintenance technicians and groundskeepers. All under the direction of your property/community manager. There, your contribution to the team is specifically.

• Under the direction of the Community Manager they are responsible for: 
• Assist Community Manager by managing and performing maintenance and repairs of assigned luxury A+ property to include grounds, elevators, trash chutes, HVAC, and appliances, interior and exteriors of buildings and apartment turns.
• Responsible for managing maintenance team and repairs on apartments and office areas, personally or by assigning and supervising the work of maintenance technicians or contractor.
• Responsible for pristine grounds landscaping and maintenance, personally and/or by assigning and supervising the work of maintenance technicians or contractors.
• Responsible for the maintenance and repair of amenities, including elevators, trash chutes, personally and/or by assigning and supervising the work of maintenance technicians or contractors.
• Responsible for the maintenance of Leasing Office/Visitor Center, personally and/or by assigning and supervising the work of maintenance technicians or contractors.
• Responsible for maintaining property shop, tools, and machines in good working order.
• Responsible for managing apartment turns in a timely manner, personally or by assigning and supervising the work of maintenance technicians or contractors.
• Manage the work of the maintenance staff, coordinating work and work assignments with the Community Manager and assist with scheduling, managing, and monitoring the work of contractors.
• Assist tenants and answer their questions when appropriate.

Fair Housing policies and procedures 

ADA, OSHA, and EPA policies and procedures 

Other duties as needed or required.

Supervision Received:

The Luxury Maintenance Supervisor will report to the Community Manager and/or Assistant Manager. 

Supervision Exercised:

The Luxury Maintenance Supervisor will oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management and who work at the community in a maintenance related capacity.

Qualifications & Skills:

 Education

High School graduate or equivalent 

Vocational/Technical school and/or college

Continuing Education

Experience

2-3 years prior property maintenance experience or related field

1-year supervisory experience

Special Skills/Certifications

HVAC Certification

General property operations

Certification and/or proven aptitude in the repair of HVAC systems, appliances, plumbing, and electrical systems

Pool care and/or CPO license where applicable

Equipment/Irrigation and Electronic Access Gate repair

Strong communication skills both orally and written.

Good decision-making ability. 

Professional image 

Leadership skills

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.