LVN Supervisor Primary Care

***** $5,000 Sign on Bonus for External Candidates *****

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start

Caring. Connecting. Growing together.

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Schedule

: Monday - Friday

Department

: Primary Care

Location

: 1501 W. COMMONWEALTH, Fullerton

Direct Reports:

6

As a Licensed Vocational Nurse Supervisor at Optum, you will be responsible for performing moderately complex and/or specialized patient-oriented procedures under the supervision of a clinician or Registered Nurse (RN) to ensure that patients receive appropriate care. You will also be responsible for performing operational duties as required under the supervision of the site administrator or designee.

Primary Responsibilities:

Consistently exhibit behavior and communication skills demonstrating Optum’s commitment to superior customer service, including quality, care, and concern with every internal and external customer

Closely monitor patient safety at all times, i.e., will not leave the patient on an exam table unattended and participate in the Optum fall prevention program

Comply with Optum’s sharp safety program at all times, i.e., only using devices with safety features and employing safe work practices

Supervise clinical operations of a given patient care area

Assist Site Administrator in ensuring compliance with licensing, certification, and competencies

Evaluate nursing competencies and decisions according to current nursing practices

Function as a resource and liaison between administration, clinicians, staff, and other departments

Participate in all Nursing Leadership regional meetings and Nurse Peer Reviews as needed

Identify and participate in quality improvement projects for the site

Conduct monthly staff meetings to evaluate departmental needs and to communicate operational updates

Use, protect, and disclose Optum patients’ protected health information (PHI) only following Health Insurance Portability and Accountability Act (HIPAA) standards

Verify that the informed consent for procedures has been signed, dated, and witnessed

Assist with Quality Metrics, Comprehensive Health Assessment Programs (CHAPS), formal HCC research, telephone call procedures, and patient follow-up procedures

Prepare labels, collect, and transport various specimens to appropriate destinations

Conduct pre- and post-operative teaching for the patient, considering all psychological, physiological, and religious aspects

Collaborate with a clinician to prepare, monitor, and discharge patients after a procedure

Clean and stock exams and procedure/surgery rooms

Serve as a relief for the teammates

Assist with all department’s specific functions within the LVN scope of practice

Ensure monthly expiration logs for medications and sample medications (refrigerated and non-refrigerated) are maintained

Ensure yearly expiration logs for Preventative Maintenance (PM) are performed as needed

Ensure EKG reconciliation is performed and confirm that the clinician sees EKGs before patients are discharged

Ensure referral tickler files/logs are maintained

Ensure immunization records and EHR (including California Immunization Registry (CAIR)) are performed

Attend mandatory annual skills validation and Annual Clinical updates that may occur during evening hours and weekends (selected Saturdays only)

Frequently monitor overdue orders and follow an approved process to address the orders

Assist with the Meaningful Use (MU) initiative by encouraging patients to sign up for Follow My Health (FMH), obtaining patients’ email addresses, updating their smoking status, and other initiatives

Assist clinicians with medication reconciliation per guidelines

Use approved standing orders to perform, order tests, and update referrals

Assist with entering referrals in electronic health records EHR for clinicians to authorize

Enter medical billing charges for services rendered in EHR

Participate in verifying medications and vaccine doses for non-licensed teammates

Provide direct patient care

Mentor and train teammates in collaboration with the Site Administrator, lead clinician, and people services department

Attend all mandatory Clinical Teammate Orientation (CTO) (both instructor-led and online courses), Annual Clinical Updates, and Skills validation, including those that could be held after working hours, including the weekend

Participate in the facilitation of annual skills validation for Medical Assistants during evening hours and/or weekends (selected Saturdays only)

Ensure all Patient Intervention Reports (PIR) have been reviewed and actions are taken

Assist clinician and licensed nursing teammates in responding to patient emergencies per Emergency Response Protocols

Cross-train to work in other departments or other duties as assigned by supervisor /management

Perform additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Graduation from an accredited Licensed Vocational Nurse program

Current California LVN license

I.V. therapy & blood draw certification

Basic Life Support (BLS) certification or ability to obtain at the time of hire

3+ years of experience working as an LVN/LPN

Preferred Qualifications:

1+ years of supervisory or management experience

Bilingual in Spanish

California Residents Only:

The salary range for this role is $48,300 to $94,500 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

PLEASE NOTE

The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age,

location

and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized

groups

and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering

equitable

care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission

.

Diversity creates a healthier atmosphere:

OptumCare

is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

.

OptumCare

is a drug-free workplace. Candidates

are required to

pass a drug test before beginning employment.