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M by The Alinea Group - Host

Job Description - M by The Alinea Group - Host






Overview






 

Join us for the highly anticipated return of the The Alinea Group's four-month culinary residency, led by internationally acclaimed chef Grant Achatz. This distinctive dining experience combines European culinary precision with Montana's elemental character, offering locally sourced seasonal menus in a stunning alpine retreat designed by award-winning studio Fettle.

 

More than dining—it's a once-in-a-lifetime experience where thoughtful service meets the untamed spirit of the American West. Big Sky Resort joins an elite global roster alongside Tokyo, Beverly Hills, and Brooklyn, marking a bold new chapter for Montana's evolving cultural landscape.

 

The Host plays a key role in shaping the guest experience by creating a welcoming and polished first impression. This position requires attention to detail, expert knowledge of nightly reservations, and a genuine passion for hospitality. Hosts are responsible for managing guest flow, responding to inquiries, and facilitating seamless communication between FOH and management. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.









Responsibilities






  • Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
  • Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
  • Recognize and acknowledge returning guests and VIPs
  • Anticipate guest needs and accommodate requests with courtesy and efficiency
  • Organize and maintain secure storage and retrieval of guest items in accordance with policy
  • Relay important guest details and arrival updates to management in real time
  • Create and manage the daily seating plan
  • Support private event operations by preparing menus, table layouts, and run-of-show documents
  • Monitor and respond to communication sent to the Host email account
  • Maintain strong knowledge of food and beverage menus to answer questions accurately
  • Respond to guest concerns with professionalism and care
  • Perform other duties as assigned by supervisor or manager








Qualifications






  • One (1) or more years of experience working as a host or in a related position
  • Strong work ethic and attention to detail
  • Ability to thrive in a fast-paced, chef-driven environment
  • Strong interpersonal and communication skills
  • Collaborative mindset and ability to work well with a team
  • Ability to remain calm and efficient in high-pressure situations
  • Experience with Tock or InDesign is a plus

Physical Requirements:

  • Able to stand for 8+ hours per shift

  • Able to lift, move, or pull up to 35 lbs

  • Able to climb stairs multiple times per shift

  • Able to carry a full tray with either hand

 

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events





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