Mail & Print Services Coordinator

Description

We seeking a part -time (32 hours/week) experienced professional to assist with the operations of the university mail room and print shop, ensuring the timely and accurate handling of mail and duplication/printing services. The ideal candidate would provide customer services to students, faculty, and staff, in regards to mail delivery and print shop requests.

Job Responsibilities:  

Mail Room and Print Shop Management:

• Assist with the pickup and delivery of mail to and from the Westgate Post Office.
• Handle the sorting, scanning, and processing of incoming mail and packages from multiple carriers for faculty, staff, and students; notify recipients upon arrival.
• Process business reply mail and manage the logistics of campus mail and package deliveries.
• Provide daily customer service to faculty, staff, and students.

Staff Resources and Training:

• Assist with Recruiting, training, and scheduling 4 to 5 student workers per semester.
• Collaborate with the IT Services department to manage the student database and mailbox assignments.
• Responsible for the Pitney Bowles Send Suite delivery tracking system.

Equipment Maintenance:

• Coordinate with Pitney Bowes technicians for equipment maintenance and repairs.
• Schedule maintenance for copiers, printers, and folding machines, working closely with vendors and Toshiba Copier technicians when necessary.

Print Shop Operations:

• Provide copying services for faculty, staff, student clubs, CLC programs, and the College Green Community, including syllabi, tests, assignments, meeting information, letters, and programs.
• Bind books for various departments and handle the folding of all campus mailings and programs.
• Ensure customer service excellence for all copy requests from faculty, staff, and students.
• Manage the procurement of paper and other supplies for the print shop and campus departments.
• Order supplies for copiers, such as staples and ink.

Requirements

High school diploma required; bachelor's degree preferred. Proficient in the operation and maintenance of printing and copier devices. Strong oral and written communication abilities. Excellent organizational capabilities. Ability to meet deadlines consistently. Effective in a collaborative, team-oriented environment. Strong ability to manage multiple tasks simultaneously. Demonstrated proficiency in problem-solving.