Mail Room Attendant

Big Sky Resort is seeking a Mailroom Attendant/Facilities Maintenance Technician. This role’s main priority is attending the mailroom. The Mailroom provides Big Sky Resort with reliable, guest-focused service while offering daily mail services to employees and departments across the resort. In addition to overseeing daily operations, the Mailroom Attendant is responsible for assisting the Mailroom Manager with all tasks assigned.

The role’s secondary focus is to assist with facilities maintenance operations. All Maintenance Technicians must adhere to safety regulations and precautions while being comfortable working with flammable or hazardous materials.

The ideal candidate will be a self-starting and internally motivated individual. They will work as a team and alone; having self-management skills is required.

• Provide professional, friendly, and courteous service to guests, team members, and vendors at all times
• Receive, sort, and process all incoming mail and packages delivered to the Resort mailroom
• Ship outgoing mail and process returns accurately and efficiently
• Support team members with guest mailing needs, ensuring proper handling and timely delivery
• Assist with scheduling, workflow coordination, and basic supervisory tasks within the mailroom
• Perform project-related tasks including sorting projects, inventory organization, and mailroom upkeep
• Conduct regular town runs to Bozeman and coordinate vendor pickups as needed
• Deliver packages to Resort guests, owners, and internal departments

• Previous customer service or hospitality experience preferred; leadership or supervisory experience a plus
• Prior mailroom or shipping/receiving experience preferred but not required
• Valid driver’s license required
• Proficient in Microsoft Windows, Outlook, and Apple iOS platforms
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Ability to handle confidential information discreetly and professionally
• Strong problem-solving and critical thinking skills
• Self-starter with the ability to work independently with minimal supervision

Physical Requirements

• Ability to lift and carry up to 50 pounds unassisted
• Ability to stand and walk for extended periods (up to 8 hours per shift)
• Ability to bend, stoop, reach, and move packages repeatedly
• Comfortable working indoors and outdoors in various weather conditions as needed
• Ability to operate company vehicles for town runs and package deliveries

This job description is not intended to be a complete list of all duties, but rather a general outline of the role.

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Days and Eligibility for PTO
• Monthly employee events