Mail Services Associate

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

About your team:

Interactive Brokers is seeking a Mail Services Associate to join our Chicago office. In this role, you will collaborate closely with our Facilities, HR, and IT teams to efficiently manage our mail processing needs.

 What will be your responsibilities within IBKR: 

• Receive and handle all incoming mail, ensuring it is sorted and organized efficiently.


• Process returned account statements by opening the envelopes, scanning the documents for electronic records, and shredding any sensitive information as required.


• Distribute mail throughout the site, ensuring that all departments and individuals receive their correspondence in a timely manner.


• Assist in shipping mail across the entire portfolio, coordinating with various locations to ensure proper delivery.


• Provide overflow administrative assistance to management as needed, helping with various tasks to support the office's overall efficiency.

Which skills are required:

• High school graduate


• Positive attitude, flexible, and adaptable to change.


• Proficient in Microsoft Office Suite


• Strong organizational skills and quality focused work approach.

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.


• Superb analytical and problem-solving skills.


• Excellent collaboration and communication (Verbal and written) skills.


• Outstanding organizational and time management skills.

Company Benefits & Perks