Mailroom Clerk

Description

The Mailroom Clerk will manage communication and operations by efficiently receiving, delivering, and coordinating various types of mail and packages, including FedEx, UPS, USPS Priority, and regular USPS mail, ensuring timely delivery.

About Servbank:

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Mailroom Clerk Job Responsibilities:

• Sign for incoming registered or certified mail.
• Sort mail by department, location, or category (e.g., bills, notices, personal).
• Stamp and record the date of receipt and sender’s name.
• Maintain records of incoming packages, including weight, return address, and description.
• Collect and prepare correspondence for mailing (e.g., applying appropriate stamps, verifying addresses).
• Correct and reforward misdirected mail.
• Arrange for express delivery when necessary.
• Distribute mail to individuals or departments.
• Track mailroom supplies (e.g., stamps, envelopes, address labels).
• Date stamp incoming checks and scan them into shipping system software.
• Email PDFs to the cash team once all checks have been scanned into the shipping system.
• Send out FedEx packages using FedEx.com.
• Assist IT with sending remote employees' computer equipment via FedEx.
• Help out in Facilities if needed or if the Facilities Manager is unavailable (e.g., stocking breakrooms, replacing 5-gallon water jugs).
• Greet employees/visitors at the front desk at the end of the day.
• Order FedEx supplies.

Requirements

• High School Diploma or Equivalent: Basic educational requirement.
• Experience in Mailroom Operations: Previous experience in a similar role is highly beneficial.
• Proficiency with Mailing Software: Familiarity with FedEx.com and other shipping system software.
• Strong Organizational Skills: Ability to sort and manage mail efficiently.
• Attention to Detail: Ensuring accuracy in tracking and recording mail and packages.
• Time Management Skills: Ability to handle multiple tasks and prioritize effectively.
• Basic Computer Skills: Competence in using email and scanning software.
• Physical Stamina: Capability to lift and move packages, including replacing 5-gallon water jugs.
• Communication Skills: Clear and professional communication with employees and visitors.
• Teamwork and Flexibility: Willingness to assist other departments and adapt to varying tasks.

Preferred Skills:

• Equipment Maintenance: Ability to maintain mailroom equipment.
• Self-Motivation: Ability to work independently and stay productive.
• Quality Focus: Commitment to maintaining high standards in all tasks.

EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.