Mailroom Clerk

Our not-for-profit social service organization is seeking a Mailroom Clerk to become a valuable member of our Goodwill team! 

The Mailroom Clerk is responsible for processing all incoming and outgoing mail and UPS shipments.  Responsibilities include providing customer service to IRS employees for deliveries and providing information relative to USPS and UPS requirements and rates.  Maintains reporting of accountable mail, meter activity, and internal documents.      

MINIMUM REQUIREMENTS:

EDUCATION:    High school graduate or GED certificate.

EXPERIENCE:  Basic office computer skills.  Must pass initial drug test and random drug testing.  Must pass extensive criminal background check. Previous mail processing preferred. Previous experience working in Customer Service.  Lead or Supervisor experience would be most helpful.  

KNOWLEDGE:  Standard office procedures, keyboard, calculator, postage meters and scales.  Knowledge of USPS and UPS requirements and rates.  Prior mailroom and customer service experience.

You must be able to pass the Federal Clearance Background Checks. 

ESSENTIAL DUTIES:

1. Receive, sort and deliver all incoming mail.
2. Process all accountable mail using the Wits System; maintain traceability.
3. Receive and sort outgoing US mail, meter mail and process for delivery, operate meter machine, and verifies correct postage.
4. Process UPS shipments using the World Ship System.
5. Verify correct addresses on shipments.
6. Process and accurately record Certified Mail.
7. Assist customers with delivery of accountable mail and TEGE parcels.
8. Provide customer service to IRS employees by answering questions in person or on the phone regarding mail center services and services of the USPS and UPS.
9. Check undelivered report to verify correct delivery.

1. Sitting - 10%
2. Prolonged walking - 20%
3. Standing - 20%
4. Lifting 50 lbs. - 10%
5. Bending, pulling and pushing - 5%
6. Customer Service – 35%

•  Pay Rate: $17.20 per hour.  H&W benefit wage also of $4.93 per hour.  Holiday pay, sick time, vacation time, etc. 
• Medical, Dental, Vision Insurance
• Life Insurance, Short Term Disability, Long Term Disability
• Paid Vacation and Sick
• Paid Holidays
• 403(b) with company match
• Employee Assistance Program

 
Work Schedule: 7:30 am to 4:00 pm  -  MON - FRI 
 
 Location: Federal Building (550 Main Street, Cincinnati, OH 45202)
This site is located conveniently close to multiple bus routes, is secure and in pristine condition. Great working environment!!

If you’re looking for a rewarding, fulfilling experience, please join our team!! 
Please complete application and attach resume with detailed work experience.  Incomplete applications will not be considered for the position.
 
EEO Employer/Vet/Disabled