POSTED: June 2, 2025
POSITION: Mailroom Clerk
DEPARTMENT: Clinical Services
BASE RATE: $15.00 per hour, with potential for additional compensation based on qualifications
POSITION SUMMARY:
Responsible for collecting and processing outgoing and incoming mail within the Clinical Services Department (CSD) to ensure efficient operation of the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Follows established Upper Peninsula Health Plan (UPHP) policies and procedures, objectives, safety standards, and sensitivity to confidential information.
2. Sorts, opens, inspects and distributes all incoming CSD mail and publications; logs and processes all incoming mail in the appropriate systems.
3. Prepares outgoing CSD mail for processing; responsible for quality assurance to verify the accuracy and completeness of mailing activities.
4. Communicates and coordinates with CSD print job owners for special print projects and routine print jobs; carries out moderately complex oral and written instructions to support print and mail processes.
5. Operates postage machine and other mailroom office machines.
6. Responsible for CSD mailroom supply inventory management, including maintenance and availability of standard accompanying mail inserts.
7. Responsible for arranging pick up and drop off of outgoing mail and packages for shipment for CSD, ensuring timeliness standards are met.
8. Collaborates with clinical and marketing and communications teams for internal and external printing and reproduction needs, mailing and other related services, ensuring quality and cost controls.
9. Participates in departmental and interdepartmental process improvement; recommends improvements in processes as opportunities are identified.
10. Maintains confidentiality of client data.
11. Performs other related duties as assigned or requested.
POSITION QUALIFICATIONS:
Education:
Minimum:
High School Diploma or GED
Experience:
Minimum:
Demonstrated experience in office procedures and related clerical duties
Preferred:
Previous experience with high-volume mail processing
Other requirements:
A valid driver’s license and proof of insurance
Working vehicle
Required Skills:
Effective verbal and written communication skills
Strong attention to detail and accuracy
Excellent organizational and time management skills
Basic computer skills and keyboarding proficiency
Digital dexterity
Knowledge of office machines, i.e., fax, copier/scanner
Desirable Skills:
Oriented to managed care or health care systems
The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
Physical Requirements:
[This job requires the ability to perform the essential functions contained in the description. These include, but are not limited to, the following requirements. Reasonable accommodations may be made for otherwise qualified applicants unable to fulfill one or more of these requirements]:
Ability to access departmental files
Ability to enter and access information from a computer
Ability to access all areas of the UPHP offices
Moderate physical effort (lift/carry up to 25 pounds)
Occasionally lifts supplies/equipment
Occasional reaching, stooping, bending, kneeling, crouching
Prolonged periods of sitting
Manual dexterity and mobility
Working Conditions:
Works in office conditions, but occasional travel may be required
Subject to many interruptions
Occasionally subjected to irregular hours
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