Mailroom Clerk

Look up and redirect misaddressed mail and execute special delivery runs

Operate mailroom and any other equipment in a safe manner

Execute all required training on time.

Understand, update, and record changing mail stops and mail routes

Other duties as assigned that could include scanning, conference room set-ups, Managing Coffee Stations ensuring all supplies are ordered and set-up daily, printing checks, greeting guests, schedule meetings, answer building related questions, support catering events, move materials,

Education 

High School Diploma or GED

Business Experience 

1-3 months’ related experience and/or training; or equivalent combination of education and experience

Licenses/Certifications

Valid State Driver’s License required

Hazmat shipping training certification required per US Department of Transportation (DOT) outlined in 49 CFR Part 172 Subpart H (172.704) to include General awareness of Haz Mat Regulations, Safety, Security and specific duties within 90 days of hire and complete refresher training every 3 years.

International Air Transport Association (IATA) training a plus

Certified Mailroom Clerk (CMC) certification a plus

Any other Mailroom or Shipping and Receiving Clerk Certifications a Plus

Computer Skills

Strong computer skills using Microsoft Office, including proficiency in Excel, Word and PowerPoint.

Language Skills

English 

Written and Oral Communication Skills

Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations. Ability to communicate effectively and efficiently with both management and field level employees.

SUPERVISORY SKILLS

·         Engage associates to complete tasks efficiently and with a positive attitude

·         Ability to coach associates in a constructive manner

·         Leads by example and practical applications

PROFESSIONAL SKILLS

·         Exhibit business acumen and the ability to analyze business issues

·         Provide solutions that address and align to broader business requirements and strategic initiatives

·         Collaborate across business functions within EFS and with the customer to leverage expertise

·         Define priorities that result in greatest organizational impact and complete successful execution

SAFETY FOCUS

·         Embrace a culture focused on creating and operating in a safe work environment

·         Follow all workplace and trade safety laws, regulations, standards, practices and policies at all times

·         Attend safety training

·         Wear personal protective equipment when applicable

·         Report all safety issues, concerns and violations

ETHICAL CONDUCT

·         Complete work in a safe manner

·         Follow policies and procedures as outlined by law, company and customer

·         Treat co-workers, supervisor and customer with mutual trust and respect

·         Always follow the anti-harassment policy

COMMUNICATION SKILLS

·         Give and receive instructions in a clear and professional manner

·         Communicate effectively with supervisor

RESULTS DRIVEN

·         Accurately complete tasks in timely and consistent manner

·         Ability to understand and carry out instructions

·         Follow a disciplined approach to complete daily activities

INITIATIVE

·         Strong organizational and analytical skills

·         Willing to go “above and beyond” to satisfy the customer

·         Work with minimal supervision

INTERPERSONAL SKILLS

·         Work cooperatively within a team

·         Display strong customer service orientation

·         Build positive relationships with co-workers, supervisor and customer

PERSONAL RESPONSIBILITY

·         Arrive on time and prepared for work

·         Flexible and able to adapt to changing business needs