Mailroom Clerk -29002 - Urgent Role

Why Exela?
Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Title: Customer Service Associate - 29002 (Mailroom Clerk)
Position Type: Temporary - Full time
Shift: Mon to Fri 9am-5pm
Pay Rate: $16.00

Job Summary
We are looking for a candidate to join our team and perform various Mail Center activities with a focus on maintaining high levels of customer care and operational efficiency. The responsibilities include sorting, metering, folding, inserting, and handling the delivery and pickup of mail. The candidate must be capable of lifting heavy boxes, files, or paper as needed and demonstrate flexibility in meeting customer demands in a high-volume production environment.

Essential Functions & Responsibilities

• Operate mailing, copy, or scanning equipment.
• Perform shipping and receiving duties.
• Handle time-sensitive material, including confidential and urgent packages.
• Scan incoming mail to recipients and perform file purges and pulls.
• Create and ship files, providing backfill when needed.
• Enter information into spreadsheets on a daily basis.
• Identify charges and match them to billing.
• Sort and deliver mail and small packages.
• Maintain logs and reporting documentation with meticulous attention to detail.
• Participate in cross-training and perform additional duties as assigned, such as filing and outgoing shipments.
• Adhere consistently to business procedure guidelines and safety protocols.
• Take direction from the supervisor or site manager.

Key Skills

• Excellent communication skills, both verbal and written.
• Ability to lift up to 55 lbs. with or without accommodations.
• Willingness and availability to work additional hours if assigned.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet the employer's attendance policy.

Minimum Requirements

• Highly technical on the computer, proficient in keyboarding, and experienced in the Windows environment(Word, Excel, and PowerPoint preferred).
• Minimum of 6 months of customer service-related experience.
• High school diploma or equivalent (GED) required.
• Experience running mail posting equipment

"The pay rate for this position is $16.00/hr; however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered"

EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at [email protected].

Veterans
Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision
Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.