Maintenance

Description

Job Summary:

The hotel maintenance technician is an individual who carries out preventive and corrective maintenance activities on hotel equipment and tools.

• His/her job description involves much lubrication, cleaning and inspection of equipment, machine or tools. He/she will locate and work on shut off valves for all equipment.
• The ideal person for this post organizes maintenance inventory and requests supplies and parts as required.
• Hotel maintenance technicians will be expected to exhibit mastery of a minimum of three of the trade skills like electronic systems and controls, mechanical, kitchen equipment, refrigeration, and general building management.
• He/she maintains restricted information of proprietary and ensures safety of company assets.
• It is his or her duty to acknowledge and welcome guests in line with company standards.
• The role of the maintenance technician working in a hotel also involves anticipating and acknowledging needs and rendering assistance to persons with disabilities.
• He/she identifies guests with regard and adheres to quality standards and expectations.
• He/she ensures and maintains an encouraging working relationship with guests and other staff members.
• Hotel maintenance technicians are responsible for managing the maintenance, replacement, or repairs of hotel equipment, in particular mechanical equipment like motors and pumps.
• They will be in charge of building maintenance activities involving maintenance of ice machines, fitness rooms, hot tubs, saunas, swimming pools, emergency generators, switch rooms, water softeners, exhaust type units, driveways, sidewalks and parking lots, and ensures that each activity is reported to the appropriate manager in authority.
• The maintenance technician will also be required to perform annual, quarterly, monthly, and weekly preventative maintenance activities.
• Give responses to all visitors in an effective and prompt manner.
• Give responses to duties involving the groundskeeper.
• Keep all mechanical areas in a neat and orderly condition.
• Carry out inspections on public areas on a daily basis in case of problems arising unexpectedly.
• Offer maintenance and repairs to public areas, guestrooms, and administrators office buildings.
• Carry out consistent preventive maintenance programs on rooms and regularly updates records on files.
• Guarantee that projects are all promptly accomplished and in line with appropriate specifications.
• Work together with the front office manager and housekeeper, and connects with the manager to discuss any aspect of operations which will involve the maintenance department.
• Carry out assessment of requirements for completion of reports, or work orders to the management as stated by standard procedures.
• Engage in flexible work schedules to be able to perform well during emergencies.
• Assist in remodeling and construction of new projects as may be required.
• Any other tasks to be assigned by supervisor

Requirements

Requirements – Knowledge, Skills and Abilities for the position of Hotel Maintenance Technician

To be effective on the job, maintenance technicians should possess the following qualities and qualifications:

• A General Education Degree or vocational training certificate in mechanical, plumbing, architectural or electronics fields with two to five years practical and theoretical experience in maintenance.
• Exhibit advanced dexterity in understanding of all computer and engineering programs related to energy management and preventative maintenance; and devices that are connected with such programs.
• Pleasant demeanor with ability to smile.
• Ability to handle internal and external clients with high degree of tolerance, diplomacy, and tact.
• Ability to kneel, bend, carry, walk, stoop, climb, and lift items, in addition to possessing manual skills.
• Commendable ability to manage stressful working situations.
• Able to work nights, weekends and holidays