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Title:Maintenance
Reports To: General Manager
Department:Operations
FLSA:Seasonal, variable hour, non-exempt
SUMMARY: The primary objective of the Maintenance role is to ensure the proper upkeep and cleanliness of buildings and grounds, including lodging, retail stores, restaurants, and employee housing. The Maintenance role also helps maintain a clean, safe, and organized environment by performing landscaping tasks, handling recyclables, and ensuring restrooms are clean and adequately stocked with supplies.
RESPONSIBILITIES:
Assists in the diagnosis and repair of minor problems in a variety of areas such as plumbing, HVAC, carpentry, emergency systems, flooring, masonry, painting, and waste management systems within established company guidelines. Reporting and logging of repairs will also be required.
Performs preventative maintenance on various equipment in a safe and timely manner.
Assists with organizing and prioritizing service requests and general maintenance tasks.
Ensures that grounds are always neat and well maintained handling mowers, trimmers and other appliances in a safe and effective manner.
Ensures that all identified departmental reports and paperwork are completed as scheduled for review by the GM.
Maintains customer service standards responding to all requests/complaints to minimize/solve problems in a timely and safe manner.
Regularly inspects business grounds and buildings to identify maintenance needs.
Trains and promotes safe work practices according to company and industry standards.
Ensures that recycling efforts are consistent, on-time and handled according to the company’s environmental processes.
Ensures that all public areas, specifically the restrooms, are always properly sanitized and cleaned while maintaining adequate stocking levels of required supplies.
Actively participates in creating a positive work environment promoting team work.
Understands the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
Other duties as defined per SOPs and assigned checklists.
REQUIREMENTS:
Two years of facility maintenance experience.
Knowledge of safe work practices (OSHA).
Possesses a wide range of maintenance skills and mechanical aptitude.
Ability to carry out a wide range of repairs with excellent quality.
Excellent customer service and people skills.
Must be able to work a variety of day, night, weekend, holiday shifts.
Must be able to work independently with little or no supervision.
Strong communication and interpersonal skills.
Must be able to meet and/or exceed customer expectations.
Majority of shift will be spent on feet in a fast-paced environment. Position involves frequent bending, twisting, squatting and lifting up to 25 lbs frequently and up to 50 lbs. occasionally.
Must possess a valid driver's license, be insurable through the Company's motor vehicle carrier, and maintain an acceptable driving record throughout employment.
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