Maintenance & Operations Specialist

Maintenance & Operations Specialist| Location: 11149 Research Blvd, Austin, TX, 78759 | Schedule:   Monday- Friday: 7:30AM-4:00PM | Salary Range:  $46,000-$52,000  | FLSA Status:  Non-exempt 

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys hands-on maintenance, coordinating deliveries, supporting branch operations, and helping maintain safe and functional facilities, our Maintenance & Operations Specialist position could be your next great opportunity. This role supports Administrative Services and Facilities through routine maintenance, courier services, facility upkeep, and reliable operational support across the organization. Come grow with us and make a difference every day.

What You'll Do

Facilities & Maintenance Support

• Independently plan daily work schedule and routine.
• Perform routine maintenance tasks and purchase materials/tools as needed; report major issues to the AVP Administrative Services.
• Assist with maintaining facility work tickets and communicate with branch managers to ensure needs are being met.
• Perform routine cleanup and inspection of all buildings and grounds.
• Contact and oversee contractors performing repairs (e.g., plumbing, electrical, HVAC).
• Take photos and provide documentation for home equity loans and annual commercial loan inspections.

Courier & Delivery Services

• Fill supply orders and transport supplies, forms, loan files, and other materials between the main office and branches.
• Pick up items from local vendors (signs, printers, etc.).
• Provide courier services throughout the entire Branch network.
• Maintain company vehicles, ensuring cleanliness, safety, and proper operation.

Administrative & Operational Support

• Assist departments with moving office equipment, furniture, or supplies.
• Assist with maintaining inventory and distribution of forms and office supplies.
• Perform light janitorial duties as needed.
• Perform all other related duties as assigned.

What You Bring

Required Qualifications

• High school diploma or GED.
• Minimum of 1 year of experience performing routine maintenance, repairs, and facility upkeep.
• General troubleshooting and repair skills, including basic knowledge of electrical, plumbing, flooring, drywall, carpentry, and HVAC.
• Ability to safely operate tools, equipment, and company vehicles.
• Good driving record required.

Preferred Qualifications

• Experience in facilities, maintenance, courier services, or administrative support.
• Experience working in a financial institution or multi-location organization.

Why You'll Love Working Here

We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
• Retirement Plans: 401(k) with company match and a pension plan
• Community Engagement: Volunteer opportunities and credit union-sponsored events
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

• Good credit standing (verified prior to interview)
• Completion of an Assessment
• Successful background check and drug screening upon offer

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.