Maintenance Business Services Analyst

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

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Job Description:

Responsible for supporting multiple Supply Chain modules, including Maintenance Management, and technologies for Shared Services, employees, and managers. This position completes Supply Chain-related activities such as data conversion, functional specifications, program software system quality testing, and support within all projects. Additionally, this role supports the integrity, effectiveness, and efficiency of services related to the Supply Chain/Maintenance Modules. In addition, this position resolves support tickets and performs testing in partnership with various internal and external teams. Ensures confidentiality, prioritizes and manages work independently, and collaborates on projects to deliver agreed outcomes within the assigned scope.

• Supports Supply Chain/Maintenance applications by enhancing business processes, productivity, and quality while maintaining strategic priorities.
• Facilitates cross-functional integration and improves knowledge transfer through team collaboration on best practices and research.
• Understands and manages changes impacting work streams.
• Continuously updates knowledge of Supply Chain/Maintenance processes, applications, technology, policies, procedures, and relevant laws to discuss application design needs.
• Embraces creative solutions and is open to altering business processes for system optimization.
• Shares ideas and system knowledge to boost team effectiveness and foster positive relationships.
• Communicates clearly and timely with all business partners to meet project deadlines and ensure task completion.
• Ensures solutions for identified gaps are completed on time for a successful end-user experience.
• Participates in requirement gathering sessions to document objectives and gaps, and assists in identifying and documenting requirements.
• Provides functional specifications, documents, builds, and tests changes to processes and business practices for all projects.
• Supplies information to the Training team for developing end-user training materials.
• Logs and escalates issues as required by the project plan.

Knowledge, Skills, and Abilities:
• Basic knowledge of Supply Chain systems/operations [Required]
• Basic system/application/data troubleshooting [Required]
• Analytical skills, critical thinking and root cause analysis process [Required]
• Strong Verbal and Written Communication skills [Required]
• Microsoft Office Suite (Advanced Excel, Word, PowerPoint, Visio, etc.) [Required]
• Computer Literacy [Required]
• Previous project/process design or improvement skills [Preferred]
• System Testing/Data Modeling Applications [Preferred]
• Data report development skills [Preferred]
• Relational data base concepts [Preferred]
• Ability to work independently with minimal supervision [Preferred]

Education:
• Bachelor's [Required]

Field of Study:
• in related field or 3-5 years combined experience related to Supply Chain, Healthcare, Maintenance Management or equivalent experience may be considered

Licenses and Certifications:
• Certified Materials & Resource Professional (CMRP) [Preferred]
• Six Sigma [Preferred]
•Portfolio Management Professional (PfMP) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.