Maintenance Coordinator

ABOUT THE ROLE

The Maintenance Coordinator’s prime responsibility is to provide support to our customer in relation to day-to-day MRO products and services. Utilizing the customer and RS ERP systems, this role will support, expedite, and provide technical assistance for RS’ core products & services, including sourcing and PO placement as needed.

KEY RESPONSIBILITIES

• Delivery of customer contractual commitments


• Manage specific storeroom activities to assist the procurement and operations team as identified by the site manager:


• New Part Adds


• Rush Order Delivery Expedites


• Receiving Support


• Functional Equivalent Form Management


• Freight Discrepancy Management


• Repair Program


• Continuous Improvement Projects


• NMI Resolution


• Returns to Vendor


• Assist procurement in sourcing of products as needed


• Respond to customer inquiries regarding company products and services


• Check the availability of stock


• Place and expedite purchase orders for stock and non-stock items to support urgent requests from the customer


• Complete and monitor reports including procurement and supplier performance metrics


• Participate in special projects as directed, including process improvement teams


• Assist in identification, sourcing and procurement of MRO requirements (Core product areas) on behalf of the customer


• Identify, implement, and manage opportunities for Continuous Improvement by working with customer engineering, purchasing, and production teams


• Provide IDR support


• Use the RS Preferred Supplier Program and approved suppliers to ensure delivery of cost savings and assist procurement in the supplier relationship to deliver highest levels of service and availability


• Expedite and manage new and outstanding orders to achieve delivery performance to the agreed due date; ensure regular communication with customer stakeholders


• Monitor, be responsible for, and promote health and safety within the site operation, ensuring adherence to RS Integrated Supply and the Customer’s Health & Safety Policy at all times


• Other duties as assigned

CANDIDATE REQUIREMENTS

• Strong interpersonal and phone skills


• Excellent verbal and written communication


• Ability to meet deadlines


• Detail-oriented and well-organized


• Strong computer literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems


• Working knowledge of Health and Safety requirements


• Knowledge of industrial consumables/MRO market and products and their applications


• Strong sales and customer relationship development skills


• Negotiation skills at multiple levels within the customer and the supplier organizations


• Recording and maximizing cost savings to mutual benefit


• Ability to prepare and deliver basic reports to illustrate evolution of customer-specific KPIs


• Embrace RS Integrated Supply’s initiatives and assist with the change management process when needed


• Ability to work within projects that result in new business opportunities and/or increase customer retention