Facilities Supervisor

DoubleTree by Hilton – Downtown South Bend

DoubleTree by Hilton Downtown South Bend is seeking a Facilities Supervisor to lead our Public Areas and Facilities team. This position plays a key role in ensuring that our hotel’s lobby, restaurants, guest common areas, pool, fitness center, and employee spaces remain clean, safe, and welcoming for guests and team members.

If you have experience in hotel maintenance, custodial leadership, or facilities operations and enjoy working in a fast-paced hospitality environment, we would love to meet you.

What You'll Do

As the Facilities Supervisor, you will oversee the cleanliness and upkeep of all public spaces while leading the Facilities and Public Area Attendant team.

Responsibilities include:

• Supervise, schedule, and train Public Area and Facilities Attendants
• Inspect hotel public spaces to ensure Hilton brand cleanliness and presentation standards are met
• Coordinate daily with Housekeeping, Engineering, Front Desk, and Food & Beverage teams
• Maintain public spaces including:

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  Lobby and Atrium

  
  


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  Corridors and hotel entrances

  
  


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  Restaurants, lounges, and Starbucks seating areas

  
  


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  Fitness center and equipment

  
  


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  Pool deck and pool area restrooms

  
  


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  Public and employee restrooms

  
  


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  Employee hallways and back-of-house areas

  
  


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  Parking garage and exterior entrances

  
  

• Oversee deep cleaning programs including:

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  Carpet extraction

  
  


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  Floor care and polishing

  
  


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  Pressure washing

  
  


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  High dusting and seasonal projects

  
  

• Monitor cleaning supplies and equipment inventory
• Ensure team follows all OSHA safety standards and chemical handling procedures
• Address guest service concerns related to cleanliness and facility presentation
• Maintain inspection logs, safety documentation, and cleaning reports

Qualifications

Preferred candidates will have:

• 2–4 years of experience in hotel facilities, custodial operations, or building maintenance
• Supervisory experience preferred
• Knowledge of hotel brand cleanliness standards (Hilton or Marriott preferred)
• Pool operations experience or Certified Pool Operator (CPO) certification preferred (or ability to obtain within 30 days)

Physical Requirements

• Ability to lift up to 100 lbs occasionally
• Standing, walking, bending, and climbing ladders throughout the shift
• Ability to operate commercial cleaning equipment safely

Schedule

Hospitality is a 24/7 industry, and this role requires flexibility.

Team members may work:

• Early mornings
• Evenings
• Weekends
• Holidays

Schedules may vary based on hotel occupancy and event activity.

Why Work With Us

At DoubleTree by Hilton South Bend, we pride ourselves on delivering exceptional guest experiences while fostering a positive and team-oriented work environment.

Benefits may include:

• Competitive hourly pay
• Hilton Team Member travel discounts
• Growth opportunities within Hilton properties
• Supportive leadership and team culture

Apply Today

If you enjoy leading teams, maintaining beautiful spaces, and working in a fast-paced hotel environment, we invite you to apply.

Join the team that delivers the warm DoubleTree welcome to every guest.

DoubleTree South Bend Downtown is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D