Maintenance Officer

Role Description

The Maintenance Officer is responsible for ensuring that all Mary Begg Health Services (MBHS) facilities and infrastructure are maintained in a safe, functional, and efficient condition. The role involves routine inspections, repairs, and proactive maintenance of physical assets including electrical, plumbing, mechanical, and structural systems.

Educational Requirements 

• Grade 12 Certificate


• Degree in Civil Engineering, Electrical, Mechanical, Building Maintenance, or related technical field.


• Minimum 3 years’ relevant experience in facility or property maintenance, preferably in a healthcare or corporate setting.


• Must be a member of the Engineering Institute of Zambia (EIZ)

Key Accountabilities

Reporting into the General Manager, this role will be responsible for:

• Conduct routine inspections of buildings, facilities, and infrastructure to identify and resolve issues promptly.


• Perform general maintenance duties including electrical, plumbing, HVAC, carpentry, and basic mechanical tasks.


• Respond in a timely manner to repair requests, ensuring minimal disruption to clinical and operational services.
  
  


• Maintain accurate records of maintenance and repair work completed, including maintenance schedules and logs.


• Coordinate with external service providers and contractors for specialized repairs or installations.


• Ensure compliance with health and safety regulations, reporting hazards or potential issues to the Facilities Manager.


• Support emergency maintenance needs outside of standard working hours, as required.


• Monitor and manage inventory of maintenance supplies, tools, and equipment.


• Participate in energy conservation and sustainability initiatives, recommending cost-saving improvements.


• Assist with setting up equipment, furniture, and fixtures for clinical and operational functions as needed.


• Provide input to capital maintenance planning and budget forecasting.


• Maintain compliance with health and safety regulations
  
  

Key Competencies and Skills:

• Technical proficiency in electrical, plumbing, and mechanical systems.


• Strong problem-solving and troubleshooting abilities.


• Attention to detail with the ability to work independently.


• Effective interpersonal and communication skills with a customer service orientation.


• Strong organisational skills and time management capabilities.


• Knowledge of health and safety standards and best practices.


• Prior experience in maintenance or facilities management is an advantage.


• Proficiency in Microsoft Office and relevant software tools.

General 

• This role may require working outside regular business hours, including weekends and public holidays, to respond to urgent maintenance issues.


• Physical work including lifting, climbing, and operating equipment is required.


• Able to work independently, be attentive to detail, and maintain a positive attitude


• Ability to manage multiple responsibilities and prioritise work


• Report to work on time and as scheduled.


• Ability to complete work assignments accurately and in a timely manner


• Appearance: neat and clean