Maintenance Operations Support

POSITION SUMMARY

Collective is a growing property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents.

We are seeking a versatile and proactive Maintenance Operations Support to join our team. This role will serve as a key resource within the maintenance department, wearing multiple hats to support team members, new hires, and operational needs across various sites. The ideal candidate is a hands-on problem-solver with strong organizational skills, a passion for fostering best practices, and the flexibility to travel as needed.

ESSENTIAL JOB FUNCTIONS

• Training & Onboarding: Partner with management to train and assist new hires, ensuring smooth integration into the maintenance team through hands-on guidance and skill development.


• Team Support: Provide ongoing support to all maintenance team members, troubleshooting issues, answering questions, and facilitating communication across shifts and sites.


• Maintenance Best Practices: Promote and assist in implementing maintenance best practices, including preventive maintenance techniques, safety protocols, and process improvements.


• Vendor & Supply Coordination: Assist with vendor setup, manage procurement of supplies, and ensure timely ordering and delivery to support maintenance operations at each site.


• Shops & Inventory Management: Help maintain organized shops and oversee inventory tracking, ensuring tools, parts, and materials are readily available and properly documented.


• Special Projects: Lead or assist with on-site special projects, such as equipment upgrades, facility improvements, or process optimizations, as assigned.


• Travel: Travel to various sites as required to provide hands-on support, training, and project oversight.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Proven experience in property maintenance, property management, or a related field (minimum of 2-3 years of relevant experience).


• Strong interpersonal skills with the ability to train and support team members effectively.


• Knowledge of maintenance best practices, inventory management, and vendor coordination.


• Excellent organizational and multitasking abilities, with a detail-oriented mindset.


• Willingness and ability to travel to multiple sites as needed (valid driver’s license required).


• Proficiency in basic computer tools (e.g., Microsoft Office, inventory software) is a plus.


• Ability to work independently and collaboratively in a fast-paced environment.

BENEFITS AND PERKS

• Health, dental, and vision insurance with an HSA and FSA options


• Supplementary insurance
  
  
  
  • Eligibility the first of the month following 30 days
  
  
  
  


• 401k with a match of 3% 


• Paid time off and 9 paid holidays


• Paid volunteer hours


• Professional development opportunities 

PHYSICAL DEMANDS

• Must be able to lift 25 pounds at a time


• Must be able to walk property to diagnose building issues and plan repairs or maintenance


• Must be able to climb ladders, work in confined spaces, and perform tasks in various weather conditions as needed.

WORK ENVIRONMENT

• This position requires regular office hours to be maintained (8 am – 5 pm, M-F).


• This position also requires scheduled on-call hours for emergency situations outside of regular office hours.


• Travel: This position requires 40-50% travel to various sites, including potential overnight stays. Travel expenses, including mileage and accommodations, will be reimbursed per company policy.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER